M.C. Dean, Inc.

System Administrator 1 - Sacramento, CA

M.C. Dean, Inc. • $83K — $124K *
Sacramento, CA 95823In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Active TS/SCI Clearance with ability to obtain and maintain a Polygraph
  • BS degree with 0 years or HS Diploma with 6+ years of relevant experience
  • Experience in system administration including triaging and resolving system issues
  • Knowledge of Windows patching and vulnerability remediation
  • Basic understanding of networking concepts like VLANs and routing
  • IAT Level II certification (e.g., Security+) is required
  • Proficient in MS Office suite (Excel, Word, Visio, PowerPoint)

Responsibilities

  • Monitor and maintain Physical Access Control and CCTV systems
  • Provide Tier 1 helpdesk support and assist end users with IT systems
  • Document helpdesk interactions using a ticketing system
  • Identify and notify senior administrators of network outages or degraded services
  • Review system logs and support daily operations
  • Install and configure Windows operating systems and desktop hardware
  • Execute IAVA updates to ensure compliance with Information Assurance standards

Benefits

  • Professional and technical training programs, including tuition reimbursement
  • Collaborative work environment with emphasis on innovation
  • Open communication with leadership and management
  • Paid time off and medical, dental, vision insurance
  • 401k retirement plan with company matching
  • Military Reserve pay offset and paid maternity leave
Full Job Description
Overview

We are seeking a System Administrator 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

What you'll do: In this role you will be working as part of a team to monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support.

Main responsibilities include but are not limited to:
  • Provide assistance to end users in accessing and using IT systems.
  • Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation is required.
  • Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support.
  • Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required.
  • Support daily operations to include monitoring and reviewing system logs.
  • Support configuration and management of Windows operating systems and install/load operating system software.
  • Support desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
  • Support execution of IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
  • Support application of Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers and workstations).
  • Support installation, configuration, and maintenance of 3rd party applications.
  • Performs root cause analysis on significant issues at appropriate level of support.
  • Support preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
  • Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology.
  • Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences.
  • Perform all duties under direct supervision.

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI Clearance is REQUIRED with the ability to obtain and maintain a TS/SCI with Polygraph

Education/Experience:
  • BS degree and 0+ Years of progressive experience or
  • HS Diploma or Equivalent and 6+ Years of progressive experience
  • Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
  • Demonstrated understanding of Windows patching and vulnerability remediation.
  • Basic knowledge of large-scale networking, VLANS and routing.
  • Requires reliable attendance at customer site during work hours required by customer.
  • Requires the ability to work flexible shifts that include nights, weekends, holidays and on-call as needed.
  • Requires minimum of IAT Level II certification (e.g., Security+).
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
  • Able to use MS Excel, Word, Visio, and PowerPoint.

Travel:
  • Up to 10% annual, CONUS and OCONUS locations.

What we offer:
  • A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
  • An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
  • Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
  • Open and transparent communication with senior leadership as well as local office management.

We offer an excellent benefits package including:
  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave

Abilities:
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

Pay Range

USD $83,120.00 - USD $124,680.00 /Yr.

About M.C. Dean, Inc.

M.C. Dean, Inc. Careers

There has never been a better time to explore the job opportunities at M.C. Dean, Inc., a leader in innovative engineering and integration solutions. This company stands as a beacon of innovation and leadership in the industry, offering a plethora of career paths for both seasoned professionals and those seeking internships.

Work You’ll Do

Join M.C. Dean, Inc.'s dynamic team to assist in transforming operations and enhancing systems with cutting-edge technology and sustainable practices. M.C. Dean, Inc. leads with a unique blend of advanced engineering, excellence in execution, and a commitment to environmental sustainability.

Innovative Work

M.C. Dean, Inc. is home to a large group of dedicated professionals who thrive at the intersection of technology, industry expertise, and digital innovation. The team is tasked with delivering targeted solutions that propel businesses forward, making M.C. Dean, Inc. a pivotal player in technological advancements.

Do Innovative Work

Professionals at M.C. Dean, Inc. are encouraged to push the boundaries of what is possible, utilizing their skills to drive progress and innovation. The company’s commitment to professional growth and diversity training ensures that every team member has the opportunity to excel.

Be Part of a Great Team

Working at M.C. Dean, Inc. means being part of a culture that values diversity, leadership, and professional growth. The team benefits from a collaborative environment that fosters networking and innovation, all while contributing to impactful projects.

Future-Proof Your Career

M.C. Dean, Inc. offers job opportunities that allow for significant career advancement, supported by comprehensive benefits, robust training programs, and a commitment to professional development. The path to leadership is clear and attainable, with resources that support continuous learning and career progression.

Explore

Professionals and interns at M.C. Dean, Inc. engage in projects that redefine industry standards and push the envelope of what technology can achieve in both public and private sectors.

The M.C. Dean, Inc. Employment Experience

M.C. Dean, Inc. is dedicated to creating a workplace where diversity is celebrated, and innovation is the norm. Employment at M.C. Dean, Inc. means joining a global team known for its strategic approach to solving complex challenges.

Stay Connected

Join the Team

Discover open positions that match your skills and interests. M.C. Dean, Inc. is actively hiring and looks for passionate, curious, and solution-driven team players. Explore the array of positions from engineering to project management and beyond.

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Learn more about M.C. Dean, Inc.
Size
5,001 employees
Industry
Technical Services
* Ladders Estimates
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