Independent Bank

SVP Chief Information Officer

Independent Bank$150K — $200K *
Ionia, MI 48846In-Person
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science or related field; Master's preferred.
  • 10+ years in IT operations management.
  • Proven understanding of AI technology applications.
  • Expertise in budgeting and contract management.
  • In-depth knowledge of banking IT regulations and laws.
  • Strong collaboration skills with all organizational levels.
  • Effective presenter with strong communication skills.

Responsibilities

  • Develop and implement a multi-year tech strategy for the Bank.
  • Establish governance for AI and emerging technologies adoption.
  • Lead cloud strategy and ensure compliance and cost optimization.
  • Create enterprise architecture standards for data governance and security.
  • Promote a culture of innovation within the IT team.
  • Mentor IT professionals fostering continuous improvement.
  • Advise executives on technology trends and risks.
  • Ensure high user satisfaction through optimized support services.
  • Collaborate on compliance and security of information systems.
  • Manage vendor relationships and performance.

Benefits

  • Competitive compensation package.
  • Flexible, paid time off.
  • Team of knowledgeable and driven colleagues.
  • Exposure to various areas of banking operations.
  • Community-focused events and volunteer opportunities.
Full Job Description
About the Job:

As the Chief Information Officer (CIO) at Independent Bank you will be responsible for developing and executing the Bank's technology strategy to enable growth, operational resilience, information security, regulatory compliance, and exceptional customer experiences. You will provide leadership for enterprise infrastructure, cloud services, information systems, technology governance, and digital modernization while ensuring investments align with business strategy and regulatory expectations. Finally, you will partner closely with technology and business leaders, including the AI Solutions team, to enable the secure, responsible, and scalable adoption of emerging technologies, supporting our mission of, "Inspiring financial independence today, with tomorrow in mind!"

Some weekly travel is expected (on average, 2 - 3 days per week) as part of our commitment to both individual and team development.

Why You Should Apply:
  • Competitive compensation package.
  • Flexible, paid time off.
  • A knowledgeable, goal-driven, and exciting team of colleagues.
  • Exposure to different areas of banking and the ability to work with leaders within the industry.
  • Community-focused events and volunteer opportunities.

What You Will Do:
  • Develop and execute a multi-year technology strategy aligned with the Bank's business objectives, emphasizing modernization, scalability, resilience, and innovation.
  • Partner with internal technology leaders to help establish governance for emerging technologies, including AI, machine learning, intelligent automation, and advanced analytics, ensuring responsible adoption and measurable business value.
  • Lead the Bank's cloud strategy, including SaaS, private and public cloud services, ensuring secure architecture, cost optimization, resilience, and regulatory compliance.
  • Develop enterprise architecture standards that promote interoperability, cybersecurity, scalability, data governance, and long-term sustainability.
  • Foster a culture of innovation by encouraging experimentation, continuous improvement, agile delivery, and adoption of modern engineering practices.
  • Lead and mentor the IT team of professionals, fostering a culture of continuous learning, innovation, and collaboration.
  • Serve as a trusted advisor to executive leadership and the Board on technology trends, cybersecurity, AI, digital transformation, and technology-related risks.
  • Optimize support services to ensure high level user satisfaction, efficient issue resolution, and sound stewardship of human and financial resources.
  • Partner with Risk Management, Audit and other areas to ensure compliance, safety and security of our information and physical infrastructure to support it.
  • Partnering with the Business Continuity Manager to facilitate the development and communication of a corporate wide Business Continuity Plan and disaster recovery strategies.
  • Manage relationships with vendors, service providers, and external partners critical to banking operations. Help negotiate contracts, ensure SLAs are met, and evaluate vendor performance.
  • Performs other related duties as assigned.

Knowledge, Skills, and Abilities:
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field from an accredited university. Master's degree in a field of study relevant to this position preferred.
  • 10+ years of experience managing business operations in an IT capacity.
  • Demonstrated understanding of AI technologies and their enterprise applications, with experience establishing governance, infrastructure, and security controls that enable responsible AI adoption.
  • Demonstrated expertise in budgeting, contract negotiation and management, and business office operations.
  • In-depth knowledge of applicable laws and regulations related to IT systems in a banking environment (e.g., SOX, GLBA, FFIEC guidance, NIST, vendor risk).
  • Ability to work collaboratively with all levels of employees, executive leadership and the Board of Directors.
  • Develops clear objectives and priorities, while providing an environment that encourages teamwork, professional development and collaboration.
  • Develops and presents ideas, strategies, plans, and solutions to all levels of the organization. Strong communication skills both written and verbal with emphasis on presentation skills.
  • Achieves results that demonstrate a strong customer focus delivering exceptional value and experiences to the organization's customers.

Be Proud. Be YOU. Be Independent!

About Independent Bank

Independent Bank Corp. is a bank holding company. The Company operates through its subsidiary, Rockland Trust Company (the Bank). The Bank is a community-oriented commercial bank. Its community banking business provides a range of banking services, including lending activities, acceptance of demand, savings, and time deposits, and investment management. The Bank offers a range of loans, including commercial and industrial loans, commercial real estate loans, residential real estate loans collateralized by one- to four-family residences, home equity loans, and consumer loans. The Bank's investment management services include investment management, trust, and custody services. The Bank's lending activities include the origination of commercial loans, commercial real estate loans, residential mortgages, and consumer loans.
Learn more about Independent Bank
Size
1,691 employees
Market Cap
$3.8 billion
Industry
Net Income
$121.1 million
Founded
1864
5 Year Trend
+11%
NASDAQ

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