Citigroup, Inc

SVP Business Intelligence and Analytics Lead

Citigroup, Inc • $144K — $216K *
Irving, TX 75061Hybrid
Media
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in data analysis or business intelligence, client/agency/publisher side
  • Highly analytical with strategic insight communication skills
  • Proficient in BI tools like Datorama, Tableau, Power BI
  • Solid grasp of data warehousing, modeling, and ETL processes
  • Experience with large datasets and relational databases (e.g. SQL)
  • Exceptional data storytelling, presentation, and negotiation skills
  • Strong project management capability and sense of accountability
  • Hands-on involvement in measurement and problem-solving

Responsibilities

  • Analyze business data and generate insightful reports and visualizations
  • Develop and maintain KPI dashboards for stakeholder insights
  • Lead and design data integration processes, ensuring reliability
  • Partner with stakeholders to identify reporting requirements and transform them into metrics
  • Conduct in-depth data analysis to identify trends and make recommendations
  • Lead, mentor, and manage a team of business intelligence analysts
  • Cultivate strategic relationships with data and media vendors
  • Oversee project lifecycle from data collection to deployment

Benefits

  • Medical, dental & vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
The Business Intelligence and Analytics Lead is a critical role within the Media team, responsible for leading a team of Business Intelligence Analysts and driving data-driven decision-making across the organization. This role requires a combination of technical expertise, analytical skills, and leadership abilities to effectively manage data sourcing, analysis, reporting, and integration efforts. The ideal candidate will have a strong understanding of business intelligence principles, data warehousing concepts, and experience working with BI tools.

The Media Sciences team leads the transformation of Citi's media investment and measurement, while delivering positive return on marketing investment and future-proofing our business. The team works in close partnership with US and Global Digital Media, Analytics, Acquisitions, Advertising and Product Management teams.

Key responsibilities:
  • Data Analysis and Reporting: Analyze business data, generate reports, and create compelling data visualizations using business intelligence tools like Power BI or Tableau.
  • Develop and maintain dashboards to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
  • Data Integration: Lead and design the data integration processes, ensuring data consistency and reliability. Work with external vendors and internal technology teams to navigate data landscape and regulations, sharing agreements, and integrate data from multiple data sources into a centralized data warehouse or reporting environment.
  • Stakeholder management: Partner with business stakeholders and identify business reporting requirements and business questions from marketing stakeholders and transform them into key metrics and measurement outputs. Ensure data quality and accuracy
  • Data Analysis and Interpretation: Conduct in-depth data analysis to identify trends, patterns, and insights that can inform business decisions. Communicate findings and recommendations to stakeholders in a clear and concise manner, and provide recommendations for advanced analytics to sharpen business decisioning.
  • Leadership and team management: Lead, mentor, and develop a team of business intelligence analysts, ensuring the successful development and implementation of measurement tools. Oversee day-to-day reporting and deliverables, foster a culture of continuous learning, and ensure high performance and career growth for team members.
  • Vendor Management: Cultivate and lead strategic relationships with key data and media vendors, keeping abreast of latest features and capabilities of BI tools and platforms
  • Operational Excellence: Oversee the end-to-end project lifecycle, from data collection, data structure and framework, QA, resource and timeline management and deployment. Proactively identify opportunities to enhance reporting processes, tools and analyses. Experience in commercialization and go-to-market for analytics project is a plus


Knowledge, Skills, and Abilities Requirements

Qualifications
  • Minimum 10+ years' experience within data analysis, business intelligence, or a related field, either on the client side, agency side or publisher side
  • Highly analytical, with a proven ability to distill data and numbers into business outcomes, derive and communicate strategic insights and implications for senior leadership
  • Strong proficiency in BI tools and platforms such as Datorama, Tableau Microsoft Power BI.
  • Solid understanding of data warehousing concepts, data modeling techniques, and ETL processes.
  • Clear understanding of benefits and limitations of reporting platforms in terms of breadth of visualization options, customizability, interactivity, connectivity to databases, near real-time updates etc.
  • Experience working with large datasets and relational databases (e.g., SQL Server, Oracle, MySQL).
  • Outstanding data storytelling skills, communication, presentation, and negotiation skills, capable of influencing and engaging executive-level stakeholders across a matrixed organization.
  • Should be able to independently own and project manage workstreams involving multiple stakeholders, show strong sense of accountability and decisiveness in strong work ethic
  • Must be ready for hands on involvement in measurement to identify roadblocks and uncover solutions, operate with curiosity and is hypothesis driven
  • Must be process oriented and organized, operate efficiently to deliver high-quality work in a fast paced and dynamic environment across different teams
  • Exceptional strategic thinking, problem-solving, and decision-making capabilities, with a focus on long-term impact.
  • Experience with cloud-based data platforms (e.g., AWS, Azure, GCP) is a plus.
  • Extensive experience working closely with legal, compliance, and procurement teams on technology contracting and approvals in a highly regulated environment.
  • Masters or Bachelor's degree in Business Analytics, Marketing, Business, Finance, Statistics. Advanced degree preferred

#LI-AB8

Job Family Group:
Marketing

Job Family:
Digital & Social Media Marketing

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:
$144 480,00 - $216 720,00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
jul 28, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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