Location:
Boulder, CO, US, 80301

Job Function: Quality/CI

Job Country: United States

Job City: Boulder

We are currently seeking a Sustaining Quality Manager who be responsible for leading, developing, and mentoring a team responsible for production quality, supplier quyality, complaints, and the RMA process.

Main responsibilities:

• Oversee the investigation and resolution of product, process, supplier, and customer quality issues, ensuring effective containment, root cause analysis, corrective actions, and timely closure.
• Drive quality improvements by analyzing trends, performance metrics, customer feedback, supplier performance, and COPQ data to identify and eliminate recurring issues.
• Partner with Manufacturing, Engineering, Operations, and Supply Chain teams to improve process capability, reduce defects, and enhance overall product quality.
• Manage customer quality concerns, complaints, RMAs, and escalations to ensure effective communication, issue resolution, and customer satisfaction.
• Oversee supplier quality performance, including supplier nonconformances, corrective actions, development activities, and ongoing performance monitoring.
• Utilize quality tools and data analysis techniques, including SPC, MSA, and risk-based methodologies, to drive process improvement and operational excellence.
• Support internal, customer, and certification audits while ensuring compliance with quality system requirements and customer expectations.
• Other duties as assigned

Requirements:

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field.
• 7+ years of quality experience in a manufacturing environment.
• ASQ CQE, CMQ/OE, or equivalent certification preferred.
• Lean Six Sigma Green Belt, Black Belt, or similar continuous improvement certification preferred.
• Experience with SPC, MSA, process capability analysis, and data analytics tools such as Power BI preferred.

Benefits start day 1: Medical, Dental, Vision, 401K, Holiday Pay, PAID Maternity/Paternity leave, Tuition Reimbursement, Long-term and Short-term disability.

Pay range: $114,380 - $137,000 annually, depending on experience.

Our facility in Boulder, Colorado, has key functions in Research and Development, Operations, Production, and other disciplines. This facility specialises in the manufacturing of ultra-precision optical components, optical thin film coatings and optical sub-assemblies for demanding applications in lasers, materials processing, instrumentation, life sciences, avionics, and defence.

This site offers capabilities that include substantial design and engineering resources, comprehensive optical fabrication and coating capabilities, advanced assembly technology and an extensive in-house metrology lab.

#LI-FM1 #on-site

This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR)

Visa sponsorship is not available for any position at Excelitas

What We Offer

Nearest Major Market: Boulder
Nearest Secondary Market: Denver

Apply now "