Support Services Program Manager

Lumen Solutions Group, Inc.

$90K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years managing IT projects
  • 10+ years with enterprise content management and capture solutions
  • Familiarity with DPS policies/workflows
  • Experience with large-scale document management systems
  • Experience with cost allocation, invoicing, and task order management

Responsibilities

  • Provide day-to-day project management support
  • Create project documentation such as status reports and schedules
  • Plan activities and allocate resources effectively
  • Monitor processes to ensure deliverables are met
  • Conduct risk analysis and develop mitigation strategies
  • Perform cost/benefit analysis for project decisions
  • Evaluate ongoing processes for improvement opportunities

Benefits

  • Flexible working arrangements
  • Access to virtual desktop setup for required systems and technology
  • Equal opportunity employer committed to diversity
  • Opportunity to work on large-scale IT projects
  • Continuous improvement mindset that fosters personal growth
Full Job Description
Job Title: Support Services Program Manager

Scope of Services:
  • Provide day-to-day project management support.
  • Create project documentation: status reports, schedules, meeting minutes, etc.
  • Plan activities and resources.
  • Monitor processes and deliverables.
  • Conduct risk analysis and mitigation.
  • Conduct cost/benefit analysis.
  • Provide ongoing evaluation and process improvement.

Mandatory Expertise:
  • 10+ years managing IT projects.
  • 10+ years with enterprise content management and capture solutions.

Desirable Expertise:
  • Familiarity with DPS policies/workflows.
  • Experience with large-scale document management systems.
  • Experience with cost allocation, invoicing, and task order management.


***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.***

Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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