Career Area:Supply Chain and Logistics
Job Description:Our
Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.
As a
Supply Chain Planning Engineer within the Dealer Aftermarket Collaboration (DAC) team
, you will build strong dealer relationships and drive alignment between Caterpillar and dealers to improve aftermarket parts performance. The role focuses on understanding dealer needs, removing barriers, and coordinating actions that improve key service outcomes, especially TDA and OTIF, while ensuring clear communication, disciplined follow-up, and sustained accountability.
Additional Information:- This role is located in Morton IL and does not offer relocation.
- This role is 1st shift, Monday - Friday.
- This role is 100% on-site with no opportunity for hybrid or remote schedules
- This role requires up to 10% domestic travel
What You Will Do:- Establish and maintain effective working relationships with assigned dealers, serving as a key point of contact to support aftermarket parts performance and service execution
- Collaborate with dealer leadership and internal stakeholders to understand business needs, identify barriers, and develop actions that improve dealer and customer outcomes.
- Monitor, analyze, and support improvement of key performance indicators, with particular emphasis on TDA and OTIF, through structured reviews, follow-up, and accountability.
- Coordinate cross-functional activities across Order Management, Parts Inventory Collaboration (PIC), Supply Chain, Industry, and other internal support teams to resolve dealer issues and advance performance objectives.
- Provide indirect leadership to an Order Management Analyst and PIC Analyst in support of several assigned dealers, including prioritization of work, alignment of actions, and follow-up on execution.
- Leverage data, dealer feedback, and performance trends to identify improvement opportunities, recommend solutions, and escalate issues as appropriate.
- Support deployment of standard work, best practices, and continuous improvement initiatives across assigned dealer relationships.
What You Have (Basic Requirements):- Effectiveness Measurement: Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.
- Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
- Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
What Will Set You Apart (Top Candidates Will Have): - Strong business acumen with the ability to understand the broader aftermarket parts landscape while developing deep expertise in PIC and order management.
- Highly motivated, self-driven, and energized by challenging, high-visibility work.
- Ability to thrive in ambiguity, proactively identify priorities, and drive focus without extensive direction.
- Quick learner who can rapidly absorb new concepts, processes, and business requirements.
- Strong communication skills with the ability to translate complex operational topics into clear, actionable insights.
- Proven relationship-building skills that establish trust and credibility with dealers, customers, and internal partners.
- Effective cross-functional collaborator who aligns stakeholders, removes barriers, and supports shared business objectives.
- Strong sense of ownership and accountability, consistently following through on commitments and driving results.
- Continuous improvement mindset with a passion for identifying opportunities to enhance processes, standardize best practices, and improve customer outcomes.
What You Will Get:Through it all, we are
one team - creating and delivering world-class components and solutions superior to the competition. Learn more about the
Caterpillar Experience.
Summary Pay Range:$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:July 14, 2026 - July 26, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Not ready to apply? Join our Talent Community.
