About the role

The Senior Supply Chain Operations Manager will lead the end-to-end Sales & Operations Planning (S&OP) process across the Americas region, ensuring alignment between commercial objectives, demand forecasts, supply capabilities, and financial targets. This role serves as a critical bridge between Sales, Marketing, Finance, Demand Planning, and Supply Planning teams, driving cross-functional decision-making, inventory optimization, and operational excellence. The successful candidate will leverage data, analytics, and business insights to proactively identify risks, evaluate trade-offs, and deliver actionable recommendations that support business growth and customer service objectives.

Responsibilities include :

S&OP Ownership for Americas region (US, Canada, Latin America)

• Lead and facilitate monthly S&OP process including Supply and Demand balancing and Executive S&OP meetings within Americas Region
• Ensure planning processes, performance measures, and decision-making frameworks are consistently applied across the organization.
• Partner closely with Sales, Marketing, Finance, and Supply Chain teams to align priorities and drive consensus on key business decisions.
• Communicate supply, inventory, and service risks to leadership, along with recommended actions and mitigation plans.

Supply & Inventory Planning

• Work with Supply and Demand Planning teams to develop balanced plans that support customer demand while accounting for capacity and supply constraints.
• Leverage At risk and Excess (A&E) opportunities to close planning gaps, reduce risk, and improve execution, while tracking adherence at the market level.
• Lead scenario analysis to assess potential impacts to service, inventory, commercial objectives, and recommend the best path forward.
• Partner with Demand Planning to identify risks early and develop mitigation strategies to minimize business disruption.

Business Performance Management

• Monitor and review key planning and supply chain metrics, including Sales Supportability, inventory health, OTIF, and working capital.
• Analyze performance trends to identify opportunities for improvement and areas of potential risk.
• Drive root cause analysis and corrective action plans to address forecast, inventory, and supply chain performance issues.

Cross-Functional Leadership

• Act as a key link between commercial, demand, and supply chain teams, ensuring alignment on priorities, assumptions, and business goals.
• Build strong partnerships across functions and influence decisions at all levels of the organization.
• Present business insights, recommendations, and trade-off analyses to senior leadership.
• Promote a culture of accountability, collaboration, and continuous improvement.

Planning Excellence & Digital Transformation

• Identify and implement opportunities to improve planning processes, tools, and reporting capabilities.
• Champion adoption of planning technologies and data-driven decision-making.
• Support ongoing planning transformation initiatives and continuous improvement efforts across the supply chain.

About you

• 8+ years experience
• Bachelor's in supply chain, engineering, or related field
• Strong working knowledge of supply chain processes and systems.
• Advanced in Microsoft Excel
• Experience with ERP and MRP systems (SAP is a plus)
• Comfortable working with large complex data sets
• Ability to create process governance and structure while managing competing priorities
• Organized, with excellent follow-through capabilities.
• Strong leadership skills with ability to motivate team members.

Compensation: $125,000 to $157,000 annually + bonus opportunity

Location : 1330 W Fulton Market Fl 5, Chicago, IL 60607

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.

Financial benefits:
• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Dyson Product Discounts

Health benefits:
• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability

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