Supervisory Technical Information Specialist

National Institutes of Health

$110K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience
  • 4 years of experience in information systems or related discipline
  • 1 year of specialized experience at the GS-14 level
  • Strong leadership skills with supervisory experience
  • Understanding of information delivery strategies and technologies

Responsibilities

  • Supervise professional and contract staff on daily operations
  • Establish operational goals and program direction
  • Provide consultation on strategic literature products
  • Act as liaison between NCBI leadership and product owners
  • Develop proposals to enhance services with NIH and NLM
  • Ensure delivery of quality content to stakeholders
  • Stay updated on scientific developments relevant to the field

Benefits

  • Comprehensive federal benefits package for employees and families
  • Access to a range of rewards designed for a fulfilling career
  • Eligibility for benefits varies by position type
  • Support for telework flexibility in designated roles
  • Potential for trial/probationary periods to evaluate fit for role
Full Job Description
Summary

The position is located in the National Center for Biotechnology Information (NCBI), Information Engineering Branch (IEB).

Duties

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As a Supervisory Technical Information Specialist, you will:

  • Be responsible for the day-to-day first line supervision of professional staff as well as providing oversight to contract staff.
  • Manage the day-to-day operational activities, including establishing short- and long-term goals, operational plans and program direction and priorities for the group.
  • Serve as a national authority and provide authoritative advice and consultation on strategy, design, and user support issues relating to the Literature products, which are used by millions of users throughout the world every day and the NIH Manuscript Submission System that supports the NIH Public Access Policy and supplies articles to PubMed Central (PMC).
  • Serve as the primary liaison between the NCBI Leadership and the Product Owners for Literature products and services.
  • Employ an advanced knowledge of the principles of information systems as well as an expert grasp of the research information being communicated, and advance the NLM public face and reinforces NLM's programs, priorities, and messages by devising and implementing strategies that ensure the delivery of high quality and compelling content to internal and external stakeholders.
  • Develop and implement proposals for coordinating activities with NIH, NLM, NCBI and regional medical libraries to expand services or provide new products.
  • Maintain a knowledge of NLM's major systems and programs so as to present a positive professional image of the Institute to the public and other professionals.
  • Keep abreast of the latest scientific developments in areas related to information systems and the mission of the Institute through attendance at scientific meetings, seminars, lectures, etc.


Requirements

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Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
  • Males born after December 31, 1959 must be registered with the Selective Service.
  • Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.


Qualifications

In order to qualify for a Technical Information Specialist, GS-1412 position, you must have:

  • A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled; OR
  • Four (4) years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience is equivalent to that which would have been gained through a 4-year college curriculum; OR
  • A combination of education and experience as described above.


In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-15 level, you must have:

  • One (1) year of specialized experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: (1) providing leadership and expertise for the overall direction and delivery of the Literature resources and first level supervisory technical and administrative supervision over professional staff and oversight to contract staff; (2) managerial activities such as restructuring, reorienting, recasting immediate and long range goals, objectives, plans and schedules to meet substantial changes in legislation, program authority, funding and scientific research endeavors; (3) developing and implementing information system strategies that ensure the delivery of high quality and compelling content; (4) leading new projects to update the design, content, and functionality, and with evaluating and using the newest information delivery strategies and technologies; (5) providing consultation, guidance, and advice on a large range of functions and services to convey complex research information; (6) planning, recommending, and implementing new methods and approaches for effectively storing, archiving and disseminating information; and (7) analyzing and evaluating the accuracy, effectiveness, and usability of the NLM web sites and developing methods to enhance and improve the sites.


You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview assessment questionnaire before you apply:

Education

This job does not have an education qualification requirement.

Additional information

  • This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
  • Based on your appointment, a one or two-year trial/probationary period may be required. A decision regarding your continued employment with NIH will be made as you near the end of this period.
  • A one-year supervisory trial/probationary period may be required upon selection/ placement.
  • PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
  • We may make additional selections for similar positions across the National Institutes of Health within the local commuting area(s) identified in this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s) at NIH. Clearance of CTAP will be applied for similar positions across NIH.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Visit Help Applying for helpful information on the application process.
  • Veterans' Preference only applies to Schedule A (disability appointment), HHS Reemployment Priority List (RPL) Eligibles, HHS Priority Reemployment List (PRL) Eligibles, and Veterans Recruitment Appointments (if applicable).


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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