Supervisory Program Specialist

Veterans Affairs$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in project/change management within health care.
  • Proficient in Project Management Institute's Project Management Body of Knowledge (PMBOK) and Capability Maturity Model Integration (CMMI) methodologies.
  • Strong leadership skills with experience in supervising remote teams.
  • Experience in developing and implementing change management strategies.
  • Exceptional communication skills, with experience in public presentations to various audiences.
  • Ability to perform data analytics and develop recommendations based on findings.
  • Demonstrated ability in strategic planning and performance measurement.

Responsibilities

  • Lead the project/change management team in alignment with agency policy.
  • Supervise and improve the efficiency of a remote workforce across various locations.
  • Collaborate with executive management to streamline program operations.
  • Resolve resource conflicts and ensure effective communication of project statuses.
  • Engage senior leadership in strategic planning discussions.
  • Develop change management strategies to enhance employee adoption practices.
  • Conduct impact analyses and support training programs based on change initiatives.

Benefits

  • Comprehensive federal benefits package for you and your family.
  • Extensive health care, retirement, and leave options available.
  • Access to training and professional development opportunities.
  • Potential for telework eligibility under specific conditions.
  • Employee participation in seasonal influenza vaccination program.
Full Job Description
Summary

This position is located in the Veterans Health Administration (VHA) national program Office of Integrity and Compliance (OIC). The incumbent will report to either the Chief Compliance Officer(CCO) or the Director, Planning and Operations. OIC establishes national standards for integrity and compliance in health care and promotes those standards through policy, programs, data and information systems, education, guidance, tools and evaluation.

Duties

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  • Provide leadership and supervision to the project management/change management team within the framework of agency policy and overall program objectives.
  • Supervise staff and maintaining the efficiency of a virtual workforce working at sites around the country.
  • Collaborate with Executive Management to ensure coordination of program activities, promote efficient operation, and ensure accomplishment of the program office and VHA mission.
  • Interact with management and program officials to resolve resource problems and conflicts.
  • Communicate with the management team on the status of different work activities and efforts.
  • Present to a variety of audiences and representing the program office and VHA in a professional and positive manner.
  • Engage senior leadership in all aspects of strategic planning, including the development of strategic goals, objectives, and performance measures.
  • Identify and implement short and long-term planning parameters required to accommodate existing and future health care demands.
  • Apply various VA and VHA policies and procedures found in handbooks, directives, manuals etc.
  • Utilize a variety of VHA planning strategies and priorities.
  • Assigns work to subordinates based on priorities, giving advice, counsel, and instruction to employees, hearing and resolving minor complaints from employees, preparing performance standards and appraisals, conducting performance reviews, and performing other supervisory duties.
  • Use project management software to set up project timelines and resources, track the progress of project work and monitor staff performance.
  • Serve as Advisor on issues affecting projects and Project Management programs.
  • Develop and implementing change management strategies and plans that maximize employee adoption and usage of required changes.
  • Conduct impact analyses, assess change readiness, and identify key stakeholders and support training efforts by providing input, document requirements, and support the design and delivery of training programs.
  • Attend leadership meetings and key project meetings for all active plans to gather/verify task level status information, lead discussions dealing with schedule, metrics, and resources.
  • Participate as a key member of the All-Employee Survey Committee.
  • Develop recommendations for changes to strategic planning and guidance documents based on data analytics, studies and analyses conducted.
  • Utilize data analytical methodologies to quantify issues, evaluate measures of effectiveness, and determine the relative value of competing alternatives.
  • Other duties as assigned.


Work Schedule: M-F 8:00 am - 4:30 pm

Compressed: May be available at management's decision.

Telework: Not authorized.

Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.

Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.

Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.

Position Description/PD#: Supervisory Program Specialist/PD487830

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work is primarily sedentary: most work is accomplished while seated at a desk or computer. Some standing, bending, carrying, and walking to other locations within the facility are necessary. Travel for site visits, national meetings, or program planning are occasionally necessary. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)


As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/01/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. NOTE: To be minimally qualified for this position, you must meet 5 of the 7 examples of specialized experience. Examples of specialized experience would typically include, but are not limited to:

  • Managing projects/programs using Project Management Institute's (PMI) Project Management Body of Knowledge (PMBOK) and Capability Maturity Model Integration (CMMI) methodologies and/or with FAC/P-PM and/or with other methodologies to set up project timelines and resources, track the progress of project work and monitor staff performance.
  • Performing supervisory duties.
  • Leading project management and change management staff, advising Senior management and other staff with project/change management of a variety of programs.
  • Analyzing relevant project management metrics and reports.
  • Developing and implementing change management strategies.
  • Identifying and implementing short and long-term planning parameters required to accommodate existing and future health care demands.
  • Conducting public presentations to a variety of audiences.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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