Summary

This position serves as a Supervisory IT Specialist, located in the Office of Information Technology, Executive Office for Immigration Review, U.S. Department of Justice. The Supervisory IT Specialist is accountable for the end-to-end delivery of IT services and operations, network and telecommunications services, and customer-facing support services.

Duties

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The duties and responsibilities for a Supervisory IT Specialist GS-2210-14 generally include, but are not limited to, the following:

• Serves as a Supervisory IT Specialist with responsibility for directing and managing enterprise information technology services, including customer support, network operations, communication systems, and systems administration.
• Provides oversight of end-user computing services, including desktop systems, laptops, mobile devices, peripherals, and telecommunications services.
• Monitors systems administration activities to ensure reliability, availability, and security of enterprise systems.
• Develops, implements, and maintains IT policies, procedures, and operational standards.
• Plans and assigns work based on priorities and employee capabilities and establish performance standards and evaluate employee's performance.

Requirements

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Conditions of employment

• You must be a United States Citizen or National.
• You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
• You must be a current permanent Department of Justice employee with competitive status or a CTAP/RPL eligible candidate.
• You must meet all applicable time-in-grade requirements by the closing of this announcement.
• Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
• A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.

Qualifications

To qualify for the position of Supervisory IT Specialist, at GS-2210-14, you must meet the qualification requirements listed below.

Basic Qualifications (2210 series): Please refer to the OPM IT Management Series 2210 Qualification Standard for the specific experience requirements for the GS-12 and above positions.

AND

Specialized Experience: To qualify for the GS-14 grade level, you must have one (1) year of specialized experience equivalent to at least the GS-13 grade level in the Federal service, or comparable non-Federal experience. Specialized experience is defined as experience performing the following duties:

1. Providing guidance in developing, implementing, and updating policies, procedures, and operational standards pertaining to IT network operations, service functions, communication systems, and systems administration;
2. Planning workflow and work assignments for staff by setting and adjusting short-term work priorities;
3. Monitoring system performance and leading corrective actions to enhance performance and prevent future issues;
4. Advising on new and advanced technologies and determining the impact on operational effectiveness; and
5. Managing the full lifecycle of enterprise-level IT systems, overseeing the planning, installation, configuration, and maintenance of hardware and software.

You MUST meet all qualification requirements, including time-in-grade, by 07/27/2026 of this announcement.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-14 level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

1. Meet CTAP or ICTAP eligibility criteria;
2. Be rated well-qualified for the position [with a score of 85 or above OR rated Highly Qualified] based on the competencies listed above; and
3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

This position is excluded from the bargaining unit.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.