Supervisory IT Specialist (Assistant Director Reporting and Analytics)/IS-2210-14

Smithsonian Institution

$143K — $187K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of relevant reporting experience in a fundraising organization.
  • Demonstrated experience with advancement information systems including data evaluation and implementation.
  • Strong knowledge of cloud data architecture, specifically AWS data warehouses.
  • Experience with Salesforce, CRM Analytics, Tableau, and SQL is preferred.
  • Proven ability to lead and mentor a team, with previous supervisory experience.

Responsibilities

  • Lead the technical team for Salesforce reporting, analytics, and data architecture.
  • Manage report developers to design and deliver Salesforce reports, dashboards, and visualizations.
  • Collaborate with leadership to translate operational needs into analytics solutions.
  • Establish reporting standards and oversee best practices for accuracy and performance.
  • Implement advanced analytics solutions using AWS-based data warehousing.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Paid annual and sick leave, along with family-friendly leave.
  • Flexible spending accounts for health and dependent care.
  • Access to child care at the Smithsonian Early Enrichment Center.
  • Discounts for Smithsonian memberships and on-site stores.
Full Job Description
Supervisory IT Specialist (Assistant Director Reporting and Analytics)/IS-2210-14

Application Deadline: 24 July 2026

Department: Office of Advancement

Employment Type: Full Time

Location: Washington, DC

Reporting To: Director of Advancement Information Services

Compensation: $143,913 - $187,093 / year

Description

OPEN DATE: 7/14/2026
CLOSING DATE: 7/24/2026
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Indefinite
SCHEDULE: Full Time
DUTY LOCATION: Washington, DC

Position sensitivity and risk: Low Risk Non-Sensitive

Open to all qualified applicants

What are Trust Fund Positions?

Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

Conditions of Employment
  • Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
  • Complete a Probationary Period.
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer.
  • The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
  • Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.


OVERVIEW

Come join a team of dedicated staff at an exceptional time in the Smithsonian's history as we prepare for the Smithsonian Campaign for Our Shared Future. This ambitious fundraising campaign's public phase will run from 2024 to 2026, culminating with the nation's 250th anniversary. It will expand the Smithsonian's reach and impact, empowering the institution to find solutions to today's most pressing challenges. The Smithsonian is also planning two exciting new museums. The National Museum of the American Latino and the Smithsonian American Women's History Museum share the experiences and perspectives of Latinos and women across history and deepen our shared understanding of what it means to be an American. The Smithsonian has built a model fundraising organization, driven by talented staff across our many museums, research centers and cultural centers. This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian. There is no better time to join this amazing Institution.

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution. The office engages with staff throughout the Smithsonian in accomplishing their goals.

DUTIES AND RESPONSIBILITIES

The Supervisory IT Specialist serves as the technical lead for Salesforce reporting, analytics, and data architecture supporting the Smithsonian's advancement and fundraising operations. The incumbent manages a team of three report developers responsible for the design, development, and delivery of Salesforce reports and dashboards, CRM Analytics (CRMA), Tableau visualizations, and enterprise reporting solutions. The position provides strategic leadership for the design, implementation, and optimization of the organization's AWS-based data warehouse, enabling advanced analytics, data modeling, and scalable reporting capabilities.

Working closely with Advancement leadership and unit stakeholders, the incumbent translates fundraising and operational requirements into innovative Salesforce and analytics solutions that improve decision-making, reporting, and data accessibility. The incumbent establishes reporting standards, incorporates AI efficiencies and automation, oversees reporting best practices, and ensures the accuracy, reliability, and performance of enterprise reporting platforms. This position applies advanced knowledge of Salesforce, CRM Analytics, Tableau, cloud data architecture, and fundraising business processes to deliver integrated reporting solutions that support the Smithsonian's philanthropic objectives while leading continuous improvement initiatives across the reporting analytics, and predictive modeling portfolio.

QUALIFICATION REQUIREMENTS

Qualified applicants will have demonstrated experience with advancement information systems evaluation, implementation and operation, including experience with large and complex databases including specific technologies and best practices in data integration, query design, data validation/automation, analytic functions, AWS data warehouses, ETL (extract, transform, load) and relational database structure. An excellent track record of user support and demonstrated effectiveness in advocating for and delivering technology in support of the business function. A demonstrated ability to anticipate problems, identify opportunities, and take a proactive approach to project management. Strong leadership skills and the ability to train, mentor, direct, and validate the work of team members, previous supervisory experience. Strong written and oral communication skills, presentation skills, and the ability to build relationships and inspire others. Curious, creative and collaborative approach to challenges. 7-10 years of directly related reporting experience in a fundraising organization. Salesforce experience strongly preferred. AWS (specific to data warehousing), SQL, Apex, CRMA, Tableau, DBeaver, and/or DemandTools acumen desired.

Applicants who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.

Application Instructions

The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Interested candidates should submit their resumes and a cover letter by July 24th, 2026. Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.

Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. Relocation expenses are not paid.

What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.

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