Summary

The Chief of Staff, Supervisory IT Project Manager will work directly with the NIST CIO as the principal advisor for the Office of Information Systems Management, leading the execution of policies for NIST's IT programs, governance framework, and strategic compliance.

Duties

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Working as a Supervisory IT Project Manager, Chief of Staff, for the Office of Information Systems Management (OISM), your key responsibilities will include:

• Executive Strategy & Advisory: Work directly as the principal advisor to the NIST CIO, directing the execution of IT policies, governance frameworks, and strategic compliance for the Office of Information Systems Management (OISM).
• Executive Representation: Serve as the formal surrogate for the CIO in high-level decision-making, policy negotiations, and inter-agency leadership forums.
• Bureau-Wide IT Governance: Act as the primary liaison between Department of Commerce (DoC) headquarters, external bureaus, and the NIST CIO to ensure unified, aligned IT governance.
• Internal & External IT Communications: Direct strategic messaging across all internal and external IT channels to enhance operational transparency and drive service excellence.
• Business Intelligence & Analytics: Oversee bureau-wide business analytics and data visualization services to empower data-driven strategic decisions.
• Scientific Research & Policy Advisory: Advise OISM and NIST senior leadership on navigating controversial scientific research methodologies entangled with complex IT policy shifts.
• Stakeholder Engagement & Community Support: Execute targeted engagement strategies between NIST researchers and Operating Units (OUs) to align IT services with specialized scientific needs.
• Data Call Oversight & Delivery: Lead cross-functional teams across OISM and NIST OUs to respond to high-priority external data calls with accuracy and strict deadline adherence.

Requirements

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Conditions of employment

• U.S. citizenship
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment
• Bargaining Unit Position: No
• Please prepare a resume no longer than 2 pages; only the first 2 pages will be considered during the review process.

Qualifications

Basic Requirements: For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience: Applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-14 level (ZP-IV at NIST). Specialize experience is defined as experience in developing strategic plans and policies, facilitating communication, and customer liaison for IT services.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.

If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration

Education

Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position.

Additional information

This position is covered under NIST's Alternative Personnel Management System (APMS), a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Learn more about the APMS here!

• We may share your application package with other selecting officials. Additional selections may be made through this vacancy.
• Click all links in this vacancy announcement to view additional information or instructions.
• You MUST select at least ONE ELIGIBILITY to be considered for this position.
• All documents submitted for this announcement must be legible to make qualification or eligibility determinations.

• A supervisory probationary period may be required.
• Please prepare a resume no longer than 2 pages; only the first 2 pages will be considered during the review process. Ensure your font is 11 points or larger and upload your resume as a .pdf document. This helps ensure your formatting looks exactly the way you intended.

NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities. For more information, please visit our Careers website.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.