Summary

About the Position: Information Management Division Chief in the Directorate of Engineering & Cyber at Tobyhanna Army Depot.

This position will be filled using the Direct Hiring Authority (DHA) for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in Department of Defense (DoD).

Duties

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• Develop, implement, and ensure compliance with plans, policies, guidance, procedural standards, infrastructures, and architectures that establish the framework for the management of assigned information technology systems.
• Prepare and present justification for organization structure, manpower, and personnel requirements to accomplish assigned mission and functions.
• Responsible for the execution of technical, administrative and personnel management responsibilities related to the accomplishment of the mission.
• Represent the organization's capabilities through various forums and planning sessions to develop new workloads and customers.
• Establish performance standards, administer leave, fill vacant positions, initiate disciplinary actions, recommend awards, and hear and resolve grievances for subordinate employees.
• Plan work to be accomplished by subordinates, set priorities, and schedule completion dates.
• Ensure the optimum operation of systems and quality of services are not compromised as new systems are integrated and upgraded into the existing architecture.

Requirements

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Conditions of employment

• Secret Clearance required.
• One-year supervisory probationary period required.
• Training and required certification/recertification for this position as outlined in DoD Publication 8570.01M Information Assurance Workforce Improvement Program, dated 19 December 2005 required within six months.
• Mission Essential position.
• Financial Disclosure Statement, OGE Form 450, required.

Qualifications

Who May Apply: U.S. Citizens

In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of experience equivalent to the GS-13 grade level in the Federal service which includes: 1) Supervising the activities of information technology specialists concerned with various software sustainment functions; 2) Identifying innovative solutions to resolve information technology system problems of a complex nature; AND 3) Utilizing a wide variety of information technology and leadership skills to accomplish programs and meet customer requirements.

Your specialized experience must demonstrate each of the following four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.

You will be evaluated on the basis of your level of competency in the following areas:

• Customer Service
• Information Technology Program Management
• Leadership
• Technology Awareness

***Applicants to this announcement referred for consideration to selecting officials, may be asked to complete pre-employment assessments. The assessments will supplement the interview process, with the results being one data element among several used to evaluate a candidate's technical skills, supervisory abilities, and position fit. Candidates will be notified with separate instructions should they be required to complete the assessments.

Education

This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• One year trial/probationary period may be required.
• One year supervisory probationary period required.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• This is a Career Program (CP) #34 position.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
• Payment of Permanent Change of Station (PCS) costs is NOT authorized, based on a determination that a PCS move is not in the Government interest.

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Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.