Bank of Oklahoma

Supervisor, Treasury Client Services

Bank of Oklahoma$85K — $100K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's Degree in a Business-related field (Bachelor's preferred)
  • Minimum 6 years' experience in banking and treasury client servicing
  • Previous supervisory experience in treasury client servicing
  • Strong understanding of financial transactions and client service dynamics
  • Exceptional leadership and interpersonal skills

Responsibilities

  • Oversee daily workflow of Treasury Client Service Professionals
  • Review fund movement requests (Wires, Transfers, Regis) for TCSPs
  • Enforce adherence to processes and procedures for team operations
  • Collaborate with Supervisors for process improvements and best practices
  • Meet regularly with Treasury Management Officers to align on TCSP objectives
  • Coach and mentor TCSP team members on leadership opportunities
  • Act as escalation point for client service issues and approve internal account transfer requests

Benefits

  • BOKF Performance Plan participation
  • Supportive work environment prioritizing team collaboration
  • Emphasis on open communication and feedback
  • Opportunities for professional development and mentorship
  • Commitment to community engagement
Full Job Description
Req ID: 78176

Location: Denver -DEN, Dallas -DAL, Fort Worth -FTWT, Oklahoma City -OKC, Tempe -TEMP, Tulsa -TUL

Areas of Interest: Treasury Services; Commercial Banking; Customer Service/Call Center; Professional

Pay Transparency Salary Range: $85,000 - $100,000

Application Deadline: 07/03/2026

Bonus Type

BOKF Performance Plan (D02)

Summary

If you are interested in a career in Treasury Services with an industry-leading provider of sophisticated financial solutions, you've come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. We believe no challenge is too big and no opportunity is too small when we work together to build relationships.

Job Description

The Supervisor,Treasury Client Services oversees a team of Treasury Client Service Professionals managing daily workflow of the team and ensuring all client issues are effectively resolved.

Team Culture

Meaningful impact comes from working together. Our team is a cohesive unit. Our camaraderie, shared decision making, mutual respect for others, and desire to win are what make us successful. Managers at all levels practice an open door policy to encourage candid communication, feedback, and discussion. Ideas on how to impact the bottom line are listened to, encouraged, and respected.

How You'll Spend Your Time

  • You will oversee all Treasury Client Service Professional responsibilities, ensuring coverage of all reports and client service duties, review request for the approval of funds movement (i.e. Wires, Transfers, Regis) for TCSP's, oversee TCSP established metrics for TCSP goals.
  • You will review and enforce adherence to process and procedures, collaborate with Supervisors across footprint for documented process improvement and best practices, collaborate with Supervisors across footprint for backup, assistance, guidance.
  • You will meet with Treasury Management Officers on a consistent basis to ensure expectations and goals for TCSPs are understood and appropriately completed/met, provide performance summaries to management team.
  • You will coach, document, and manage performance issues, mentor TCSP IIIs on leadership opportunities, proactively interact with clients, managers, and internal partners regarding problem resolution and/or account maintenance issues.
  • You will intervene as point of escalation for TCSP support and provide assistance to internal business partners as necessary, review and approve client requests for internal account transfers ranging from $1000.00 to $25,000,000.00, HIPAA violations and reporting.


Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associate's Degree in a Business related field (Bachelor's preferred) and minimum 6 years' experience in banking and treasury client servicing or an equivalent combination of education and experience. Previous supervisory experience preferably in treasury client servicing.

Working Conditions & Physical Requirements

Office - 20 lbs

About Bank of Oklahoma

Bank of Oklahoma is a regional bank headquartered in Tulsa, Oklahoma. The bank was founded in 1910 and has over 100 branches in Oklahoma, Texas, Kansas, and Missouri. Bank of Oklahoma provides a range of financial services, including personal and business banking, wealth management, and insurance. The bank is committed to supporting the communities it serves and has donated millions of dollars to charitable organizations. Bank of Oklahoma is a subsidiary of BOK Financial Corporation, which is a publicly traded company on the NASDAQ stock exchange.
Learn more about Bank of Oklahoma
Size
5,000 employees
Industry

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