8+ years' experience in the electronic/mechanical field or a similar function
5+ years stimulation experience as a supervisor
Valid state-issued driver's license and eligibility to drive a Company vehicle
Basic computer skills and ability to perform simple mathematical calculations.
Responsibilities
Supervise daily activities of the field service crew to meet job specifications and customer needs.
Coordinate job site logistics including marking work locations and ensuring space for equipment.
Schedule field service crews and adjust work procedures to meet deadlines and resolve issues.
Monitor equipment availability and inventory to support job requirements.
Communicate regularly with vendors to ensure necessary services and equipment are ready.
Ensure a safe working environment while overseeing well servicing requirements.
Address and resolve customer concerns to maintain satisfaction.
Benefits
Promotes a diverse and inclusive work environment.
Opportunities for professional development and mentorship.
Company values integrity and ethical standards in customer interactions.
Potential for travel to various work sites and remote locations when required.
Full Job Description
Job Description
Detailed Description:
Supervise the day-to-day work activities of the field service crew performing routine services and ensure all customer requests and requirements are being met according to job specifications
Provide coordination in locating the job site, marking the locations of work tanks, and verify adequate room for equipment needed to do the proposed job design
Assist in coordinating and scheduling field service crew and equipment for completion of job assignments, establish or adjust work procedures to meet schedules, and resolve work problems
Maintain and monitor proper equipment and inventory to ensure they are available when needed
Maintain regular contact and communication with all vendors to ensure services and 3rd party equipment is available for the job
Oversee the well servicing requirements to ensure work is performed in a safe environment and that all safety requirements follow Company policies and procedures
Assist in the development and implementation of appropriate procedures and methods for enforcing or interpreting established guidelines and practices, provide management with current job statuses, and to improve performance, quality and efficiency of operations
Address customer concerns or problems and recommend measures in resolving them to ensure customer satisfaction
Represent the Company and our values with integrity while maintaining the highest ethical and legal standards with all customer interactions
Demonstrate financial responsibility in conjunction with the Company's travel and entertainment policy
Promote a diverse and inclusive work environment where employees of all backgrounds feel included and their contributions are valued
Make employment decisions in a manner consistent with all Company policies, including the Company's Equal Employment Opportunity and Anti-Harassment Policy
Promptly address and resolve concerns and disputes among team members, with the goal of building a stronger, more cohesive work group
Perform other related duties as assigned
Job Requirements:
Build engaging relationships at all levels in the organization as well as with customers and effectively influence decisions
Exhibit strong problem solving skills, with the ability to handle difficult situations
Ability to lead by example and be a good mentor to junior employees
Strong planning and scheduling skills for field logistics
Demonstrate the ability to work well with others, and work independently when required
Demonstrate clear communication skills including ability to read, write and speak English, and to promptly follow verbal and written directions in English along with the ability to establish and maintain effective rapport with all employees at different levels both in the office and in the field
Perform simple mathematical calculations (addition, subtraction, division and multiplication) using whole numbers, fractions, and decimals, to make job related calculations; basic computer skills are necessary
Willing and able to operate and maintain assigned equipment in a safe manner while working in all weather conditions during a possible 12+ hour work shift that can include days or nights, as well as weekends and holidays
Ability to travel as needed to other offices and drilling rig work sites, occasionally requiring extended travel to remote locations and/or overnight stay(s) outside normal office area
Must be able to work closely with others and under time-sensitive deadlines including potential emergency response situations
This position requires bending, stooping, kneeling, twisting, and crawling, walking on uneven surfaces, and climbing equipment ladders or stairs throughout the work shift
Demonstrated ability in the following leadership competencies:
Build and maintain effective business relationships
Develop self and others
Builds effective teams
Courageous leadership
Manage vision and purpose
Strong business acumen
Drive for results
Customer focus
Decision quality
MinimumQualifications:
High School diploma or GED equivalent
8+ years' experience in the electronic/mechanical field or similar function
5+ years stimulation experience as a supervisor
Must have and maintain valid state-issued driver's license, be eligible to drive a Company vehicle and meet the requirements of the Company's vehicle program, policy and/or guidelines
