ResponsibilitiesJOB SUMMARYThe Installation Supervisor is responsible for the profitable execution and delivery of Installation services in a specific geography or for a specific specialty (e.g. HVAC, EMS, etc.). The Installation Supervisor also serves as a technical lead and/or mentor to other technicians in his/her area of responsibility, as well as a technical resource on projects, depending on business needs and customer demand.
ESSENTIAL DUTIES AND RESPONSIBILITIESProject/Job Responsibilities:- Participates in managing the Installation P/L for a specific geography.
- Oversees and ensures project level profitability.
- Coordinates and plans Installation projects:
- Oversees procurement of materials, permits, supplies;
- Orchestrates schedule;
- Forecasts manpower requirements.
- Reports on job status/performance.
- Ensures customer expectations are met.
- Effectively resolves issues and problems
- Develops and maintains productive relationships with customers, GCs and subcontractor.
People Responsibilities:- Interviews, selects, hires and oversees onboarding of Foremen and Installation crews.
- Manages performance and provides training, coaching and performance feedback to Apprentices, Journeyman and Foreman
- Uses metrics to drive accountability and performance.
- Ensures compliance of Installation policies and procedures, including project tracking, safety, time and attendance, etc.
- Ensures use of PPE and the application of safe behavior, including driving, by all employees.
- May oversee 3rd party resources.
Qualifications- High school diploma, GED, or completion of trade program or technical school. College degree is a plus.
- 5 + years of experience in commercial construction, or a related industry.
- Knowledge of construction principles and practices, including labor hour estimation, forecasting, and multiple disciplines involved in area of responsibility.
- Proficiency in understanding and managing P&L.
- Proficient in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multi task.
- Ability to solve problems and apply good judgement.
- Excellent verbal/nonverbal and written communication and presentation skills.
- Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers.
- Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance.
- Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
- Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
- Good driving record.
People Management:- 2+ years of experience as a Foreman or other supervisory position.
- Experience in hiring and managing subcontractors preferred.
- Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.
- Proficient in coaching, training, developing and building a team.
- Proficient in managing time, delegating assignments and following through to ensure good results.
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