SummaryThe Supervisor of Operations and Maintenance provides leadership and direction to Operations and Maintenance Project Leaders and their teams, ensuring alignment with departmental goals and organizational priorities. This role helps maintain the reliable operation of critical infrastructure by fostering collaboration, providing technical expertise, and serving as a key communication link between teams and stakeholders. This role will act as the technical consultant to teams/groups, as requested.
What Your Day Would Be Like- Provide leadership to Operations and Maintenance Project Leaders and their teams to ensure focus on the group's objectives.
- Serve as communications liaison among other leaders, other groups and own group to promote collaboration and alignment.
- Act as the technical consultant to teams/groups, as requested, helping solve complex operational and maintenance challenges.
- Partner with leaders and cross-functional teams to support the safe, reliable, and efficient operation of facilities and equipment.
- Coach and support team members while fostering a culture of accountability, continuous improvement, and operational excellence.
- Help teams prioritize work and resources to achieve business objectives and deliver meaningful results for APS customers and communities.
Who We're Looking For- Experience leading operations and maintenance teams and supporting the achievement of organizational objectives.
- Strong communication and relationship-building skills, with the ability to collaborate across multiple teams and stakeholder groups.
- Technical expertise in operations and maintenance practices, with the ability to serve as a trusted consultant and advisor.
- Ability to lead, coach, and develop employees while promoting teamwork and accountability.
- Strong problem-solving and decision-making skills in a dynamic operational environment.
- Commitment to safety, reliability, and continuous improvement.
Minimum Requirements- High school diploma/GED plus seven (7) years' experience in the design, engineering, construction, operations, and/or maintenance of transmission and distribution electrical facilities or equivalent
- OR four-year electrical apprenticeship program Journeyman experience, plus three (3) years' experience in the design, engineering, construction, operations, and/or maintenance of transmission and distribution electrical facilities, power plants or related energy or construction industries.
- Must live within the assigned geographic area with the ability to commute to work sites of service area and ability/availability to oversee emergent work during nights and weekends.
Preferred Special Skill, Knowledge or Qualifications:- Demonstrated leadership qualities and effective interpersonal skills.
- Broad and in-depth knowledge of utility operations, construction, safety standards, IBEW contract and local/state/federal regulations.
- Excellent project management, business planning, and negotiating skills.
Major Accountabilities1) Provide effective leadership to group and teams enabling group success and maximizing individual contribution. Provide resolution of employee issues within the group.
2) Communicate the overall direction and performance expectations; provide ongoing feedback to team members; coach and counsel team members; provide technical expertise as needed.
3) Involve, inform and support others and treat them as partners committed to the same goals and targets.
4) Manage internal and external customer expectations up front and meet or exceed all reasonable or agreed upon customer service levels.
5) Encourage and support responsible risk taking in support of the strategic plan.
Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.
- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
- Role types are subject to change based on business need.
