Exelon Corporation

Supervisor New Business-Rockford, IL

Exelon Corporation • $83K — $114K *
Lombard, IL 60148In-Person
Energy & Utilities
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-7 years internal utility company experience, or equivalent external experience.
  • 2-3 years supervisory experience in a relevant role.
  • Strong interpersonal, problem-solving, and negotiation skills.
  • Ability to manage conflicting priorities in a multi-tasking environment.
  • Knowledge of company safety and operational policies.
  • Working knowledge of distribution system design and operations.
  • Familiarity with software applications like CIMS, Passport, and TED.

Responsibilities

  • Provide leadership and direction for New Business management and employees.
  • Supervise adherence to company standards, policies, and safety regulations.
  • Manage customer interactions to ensure needs are met with focused service.
  • Prepare budgets and participate in New Business meetings for performance monitoring.
  • Supervise employee performance and implement coaching for improvement.
  • Identify and schedule training needs for the team.
  • Promote safety through audits and participation in safety roles.

Benefits

  • 401(k) match and annual company contribution.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Generous paid time off including vacation and parental leave.
  • Employee Assistance Program for mental health support.
  • Tuition reimbursement and fitness reimbursement programs.
Full Job Description
Primary Purpose

The successful candidate will be responsible for managing a high-volume workload within a fast-paced and dynamic operational environment. This role requires exceptional organizational skills, attention to detail, and the ability to prioritize tasks effectively while maintaining accuracy and efficiency under pressure.

Responsible for providing safe and reliable designs for overhead and underground service for single phase and three phase commercial, industrial and residential customers. These responsibilities include managing the design processes required to provide service per customer service application requirements. The supervisor must work closely with other internal work groups (Work Management, ESO, Construction and Maintenance, Field & Meter Services, Standards, Distribution Pricing, and Real Estate) to assure that customer requested need dates are tracked, scheduled and completed with appropriate priority. This position is also responsible for customer satisfaction related to design scope, schedule, responsiveness, accurate project cost, and CIAC collection. New Business Supervisors also provide financial oversight and assist Manager in developing budgeting forecasts Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

  • Provide leadership and direction for the New Business management & bargaining unit employees.
  • Supervise technical and clerical employees within the Regions and the Customer Request Group to ensure adherence to company standards, policies and procedures by members of the work group. Enforce all applicable company, city, state and federal safety rules and regulations.
  • Establish and manage the customer interaction to ensure that the New Business employees are focused on the customers' needs and are delivering customer focused service.
  • Provide input for the preparation of budgets and implement corrective measures as required. Participate in related New Business meetings and conference calls. Monitor performance of all key indicators.
  • Supervise employee performance by setting standards, monitoring workload, and auditing job quality to ensure the organizational goals are met. Coach individuals for continued quality and improved performance.
  • Identify training needs within the work group, job specific and cyclic, and schedule appropriate instruction.
  • Serve as a lead role in promoting safety by conducting office and field safety audits and participate in a SRP role.

Job Scope

  • Major responsibilities include supervising the administration of engineering and design of all single-phase and 3 phase commercial, industrial and residential service requests. These activities include line extensions, service connections, relocations, temporary services, make ready, demolitions, and customer inquiries.
  • Supervise a staff of 12-15 bargaining unit employees comprised of General Service Reps., Service Reps., Construction Order Clerks, New Construction Reps, City of Chicago Inspectors and management employees.
  • Interface with manger to determine Work Plan and discuss resource and workload issues. Provide performance updates and process improvements.
  • Responsible for the New Business Regional expenditures of approximately $3 to $5 million and $1 to $3 million in CIAC collection.
  • Responsible for proper application of rate policies and company standards by supervised personnel and adopt best practices for the supervision of customer requests.
  • Interface with Work Management, Construction and Maintenance, Standards, Distribution Pricing, and Real Estate to build consensus in work practices and achieve improved customer satisfaction.
  • Interface with Field & Meter Services to ensure timely meter installation in support customer satisfaction and Revenue Management.

Minimum Qualifications

  • 4-7 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
  • 2-3 years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
  • Ability to work independently and as a team member, including the ability to handle conflicting priorities in a multi-tasking environment.
  • Strong interpersonal, problem solving, motivational, negotiation, time management, and oral/written communication skills are required.
  • Ability to create effective working relationships with employees, customers, other departments, and outside agencies.
  • Knowledge of company safety, rate and various operating policies and procedures.
  • Ability to solve technical problems and to have a working knowledge of computers and desktop applications, with emphasis on basic knowledge of CIMS, Passport and TED.
  • Knowledge of the Work Management process.
  • Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
  • Working Knowledge of the design, construction and operation of the distribution system.

Preferred Qualifications

Bachelor's degree or graduate level work in Engineering, Business Administration or related field.

Benefits

  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $83,200.00/Yr. - $114,400.00/Yr.
  • Annual Bonus for eligible positions: 15%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

About Exelon Corporation

Exelon Corporation is an American energy producer, trader, and distributor. The company provides services for energy generation businesses in the United States. The company owns, contracts, and invests in electric generating facilities such as nuclear, fossil, and hydroelectric generation facilities, as well as wind and solar facilities. It is also involved in the wholesale and retail customer supply of electric and natural gas products and services including renewable energy products, risk management services, natural gas exploration, and production activities. In addition, the company is engaged in the purchase and regulated retail sale of electricity and the provision of distribution and transmission services in northern Illinois, southeastern Pennsylvania, and central Maryland. It is also involved in the purchase and regulated retail sale of natural gases and the provision of distribution services in the Pennsylvania counties surrounding the City of Philadelphia, as well as in central Maryland including the City of Baltimore. Exelon Corporation operates through nine segments: Mid-Atlantic, Midwest, New England, New York, ERCOT, other regions, ComEd, PECO, and BGE. It sells electricity, natural gases, and other related products and solutions to various customers including distribution utilities, municipalities, and cooperatives, as well as to commercial, industrial, governmental, and residential customers. Founded in 1887, Exelon Corporation is headquartered in Chicago, Illinois.

Exelon Corporation Careers

Join the dynamic team at Exelon Corporation, a leader in the energy industry, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the largest electric utility companies in the United States, Exelon offers unparalleled job opportunities and a commitment to diversity and sustainability that sets us apart.

Work You’ll Do

At Exelon, we empower our employees to excel in their careers by fostering an environment of continuous innovation and growth. Our diverse team of professionals is dedicated to shaping the future of energy with cutting-edge technologies and sustainable practices.

Explore Career Paths

Whether you're a seasoned professional or a recent graduate, Exelon has a variety of career paths to suit your skills and ambitions. From engineering to customer service, each position offers the chance to make a significant impact.

Internship Programs

Kickstart your career with an Exelon internship. Our programs provide invaluable industry experience and a chance to network with leaders in the field. Interns at Exelon are crucial team members, working on projects that advance both their careers and our company’s goals.

Professional Development

Invest in your future with Exelon’s robust professional development programs. We offer leadership training, skills enhancement workshops, and continuous learning opportunities that promote career advancement and personal growth.

Benefits and Culture

Exelon is committed to providing a supportive work environment with benefits that enhance the lives of our employees and their families. Our culture is built on respect, integrity, and inclusion, where every team member’s contribution is valued.

Join Our Team

Discover the opportunities that await at Exelon Corporation. We are actively hiring and looking for talented individuals who are passionate about building a sustainable future.

Search Exelon Jobs

Find open positions that match your skills and interests. We seek curious, innovative, and solution-driven team players.

Prepare for Your Interview

Stand out in your interview with Exelon by tailoring your resume to highlight relevant experience and skills. Our hiring process is designed to identify and attract professionals who are ready to lead and inspire.

Stay Connected

Keep up to date with the latest at Exelon Corporation by following our careers blog. Gain insider perspectives and industry-leading insights that you can apply to your professional life.

Networking and Career Growth

At Exelon, your career development is enhanced by our commitment to networking and mentorship. Connect with colleagues and leaders who can help guide your career path and open doors to new opportunities.

Diversity and Inclusion

We pride ourselves on fostering an inclusive workplace where diverse perspectives are celebrated. Exelon’s commitment to diversity training ensures that all employees have the opportunity to thrive. Join Exelon Corporation today and be part of a team that is dedicated to innovation, leadership, and the future of energy. Explore job opportunities and embark on a rewarding career path that offers growth, stability, and a chance to make a difference.
Learn more about Exelon Corporation
Size
31,518 employees
Market Cap
$42.3 billion
Industry
Energy & Utilities
Net Income
$1.9 billion
Founded
2000
5 Year Trend
+3%
Revenue
$33 billion
NASDAQ
EXC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Exelon Corporation

More Energy & Utilities Jobs

Find similar Supervisor New Business-Rockford, IL jobs:

NationwideLombard, IL