Wave

Supervisor, Maintenance 3rd Shift

Wave$73K — $117K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in electronics or related field, or equivalent experience
  • Industry certifications such as NCTI, SCTE, BCT/E preferred
  • 4+ years in construction or maintenance of optical and coax distribution networks
  • 1+ years of supervisory experience in a technical environment preferred
  • Strong communication, multitasking, and organizational skills
  • Proficient with basic software tools and RF/Optical test equipment
  • Familiarity with telecommunications products and services

Responsibilities

  • Supervise and mentor Maintenance Technicians to meet customer satisfaction and productivity goals
  • Coordinate demand and preventative maintenance to optimize network reliability
  • Observe and guide the team on safety, quality, and individual growth
  • Resolve escalated line issues following company procedures
  • Facilitate cross-department collaboration for seamless operations
  • Plan and execute small projects like FCC testing and emergency restoration
  • Maintain accurate records and manage company tools and vehicles responsibly

Benefits

  • Comprehensive pay and benefits package
  • Support for overall well-being at every life stage
  • Opportunities for career development and advancement
  • Incentive-based compensation options available
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to lead a team that keeps Spectrum's network running strong and reliable for our customers? As a Maintenance Supervisor at Spectrum, lead your team of Technicians to drive maintenance activities and ensure all safety standards are met. Your leadership directly shapes the quality of our service and empowers your team to deliver excellence every day, making a tangible difference in network performance and customer satisfaction.

How You'll Make an Impact
  • Supervise and mentor your team of Maintenance Technicians to achieve customer satisfaction, technical quality and productivity goals
  • Coordinate demand and preventative maintenance activities to optimize network integrity and reliability
  • Observe and mentor your team on safety, quality, productivity and individual growth
  • Ensure timely and effective resolution of escalated line problems in compliance with company procedures
  • Facilitate cross-department collaboration and communication for seamless operations and project completion
  • Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration
  • Maintain accurate records, manage company-issued tools and equipment, and operate company vehicles responsibly


Working Conditions
  • Work indoors or outdoors in varying environments and weather conditions
  • Perform tasks at different heights, near power lines, or in confined spaces
  • Travel or work overtime and weekends as needed for business demands


What You'll Bring to Spectrum

Required Qualifications

Education
  • Associate's degree in electronics, related field or equivalent
  • Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E

Experience
  • 4+ years construction or maintenance of optical and coax distribution networks or equivalent
  • 1+ years supervisory experience in a technical environment or equivalent work experience preferred

Skills
  • Effective communication, multitasking, supervisory, documentation and organizational skills
  • Proficiency with basic software tools
  • Ability to operate computer and RF/Optical test equipment
  • Knowledge of network devices and appliances
  • Advanced understanding of HFC distribution network
  • Moderate understanding of IP networks, headend operations and customer premise network
  • Familiarity with Spectrum / telecommunications products and services
  • Capability to work outdoors for extended periods in all weather conditions
  • Skill in using manual and powered tools, handling ladders, taking measurements and working at heights
  • Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain

Other
  • Valid driver's license with satisfactory driving record
  • Ability to drive company vehicle safely and travel to assigned territories

#LI-TT6
TMN403 2026-75714 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $73,200.00 and $117,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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