OverviewThe Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values.
Responsibilities- Supervise daily white-glove delivery and installation services for data center hardware, ensuring service levels and KPIs are met. and provides training and guidance to team members.
- Coordinate scheduling, monitoring, and reporting of freight shipments and on-site services. Ensure compliance with SOPs and industry standards.
- Support vendor relations by ensuring adherence to service processes, escalating issues, and providing feedback to management.
- Provide back-up leadership under the Manager, Global Data Center Services. Supervise staff coordinating transportation and distribution workflows to maximize efficiency
- Performs other duties as assigned
- Complies with all policies and standards
- The wage range for this position is $99,130.00-$148,690.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience
QualificationsEducation• Some College/Associate's Degree in Business Administration, Marketing and Sales preferred. ()
Experience• 2+ years working in a data center environment required. ()
• 1+ years of supervision required. ()
Knowledge, Skills, and Abilities• Knowledge working with budget preparation.
• Knowledge with SOP's and industry standards.
What AIT Can Offer YouIn addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
