Eversource

Supervisor, Field Engineering Design (Hybrid Schedule)

Eversource$129K — $144K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in engineering or related field, or equivalent experience.
  • Minimum 5 years of related technical experience, with supervisory experience preferred.
  • Strong knowledge of distribution engineering standards, regulations, and industry codes.
  • Proficient in engineering design software and Microsoft Office Suite.
  • Excellent communication skills with a focus on customer satisfaction.],
  • responsibilities
  • :[
  • Lead and supervise daily activities of engineering design teams for large-scale projects.
  • Assign and prioritize work based on customer needs and project timelines.
  • Oversee preparation of engineering designs and work orders for distribution projects.
  • Ensure safety and environmental best practices are upheld during all engineering tasks.
  • Collaborate with cross-functional teams for technical process improvements and project execution.
  • Conduct training and provide coaching for technical staff to enhance performance.
  • Evaluate new technologies and process improvements to enhance team efficiency.

Responsibilities

  • Eversource's commitment to hybrid work schedules fosters employee satisfaction while balancing operational needs. Employees are required to work a minimum of three days in the office, which promotes collaboration and team cohesion. This is particularly valuable in the engineering field, where direct interaction can enhance project outcomes.
  • The role offers direct influence on design decisions and is supported by cross-departmental collaboration. This unique opportunity allows a Supervisor to not only direct their team but also engage in broader project initiatives, ensuring a holistic approach to engineering challenges.
  • Leadership development is a key component of this position, providing a pathway for career advancement through hands-on coaching and mentoring. Candidates focused on personal growth will find ample opportunities to refine their leadership skills in a technical context.
  • The emphasis on customer satisfaction extends beyond basic service delivery, requiring supervisors to maintain a strong focus on community needs and expectations. This customer-centric approach differentiates Eversource from more conventional roles in engineering that may not prioritize direct customer engagement.
  • By participating in regulatory commitments and liaising with various agencies, the candidate will gain insight into compliance and advocacy, making them well-rounded professionals prepared for future advancements in utility management.

Benefits

  • Hybrid work schedule options to support work-life balance.
  • Comprehensive training and professional development programs.
  • Engagement in community-focused initiatives through customer satisfaction efforts.
  • Opportunities for career advancement within a dynamic work environment.
  • Access to a competitive total rewards program with various benefits.
Full Job Description
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Role and Scope of Position: Directs, coordinates, and supervises the daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs for large distribution construction projects, State highway relocation work, third party make ready and other special projects. Responsible for reviewing and approving work for internal/external customer requests, maintenance, annual and project work. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives provide customers with safe, reliable, competitively priced and environmentally sound electric service. The supervisor is responsible for the design decisions of their team and will peer check their work as appropriate. Will participate on the project/budget review committee and meetings as required. Individual must have strong communication skills and a strong focus on customer satisfaction for both internal and external customers. Leads and/or participates in cross-functional teams that address tri state initiatives and technical process improvements. Essential Functions: • Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates. • Work with other departments on cross-functional technical and business teams, working groups or committees to achieve goals and objectives of the department and company. • Responsible for successful completion of field engineering work (i.e., customer related work, maintenance work, and project work) including preparation of estimates, business policy applications, planning and design, customer contact, allocation and control of resources and construction. • Responsible for the development of cost effective preliminary and detailed engineering designs and the preparation of work orders and estimates for distribution service/construction projects. • Responsible for coaching, directing and providing technical support relative to service/project installations, system priorities, engineering guidelines and operating decisions during normal and emergency situations. • Responsible for designs that can be safely constructed and operated, for ensuring that safe and environmentally responsible work practices are followed and empowering teams to take responsibility for themselves, customers and assets. • Collaborates with other Engineers within Engineering to ensure consistency and teamwork. • Maintains awareness of customer requirements and customer satisfaction; ensuring that the plans are designed and implemented on time to the customer and built to company specifications and standards. • Analyzes workload to ensure availability of resources to facilitate completion of engineering priorities, assignments and projects; this includes proper coordination of work activities with other departments, outside contractors, customers etc. • Able to work on cross-functional teams to resolve local and system wide issues. • Responsible to assist with evaluation and development of new technology, equipment, systems, tools, standards and procedures. • Continuously looks to identify opportunities to improve and streamline processes. • Supports regulatory commitments involving local towns, state and federal regulatory agencies in accordance with current Eversource policies. • Responds to requests for engineering / technical assistance on Power Quality, Root Cause Analysis, Financial Planning, Project Management/Development and other departments. • Responsible for the safety of engineering staff, contractors and members of the public in relation to any project under his/her direction. • Thorough coaching, feedback, development and training of field engineering staff, encourages continuous improvement of performance through teamwork. Assesses training needs and helps develop training programs and monitors their effectiveness. • Has a clear understanding of the Company's policies and tariff. • Responsible for team performance and employee reviews. • Select, train, coach, and develop direct reports to build self-motivated and effective teams. • Responsible for coordinating Damage Assessment, System Modeling or other assignments as required in support of storm events. Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: • Ability to effectively deal with people at all levels, both internal and external to the company. • Effective communication skills with strengths in employee relations focusing on a teamwork environment. • Has demonstrated through experience, very high standards of professional and technical competence, and to have a complete and thorough knowledge of technical skills. • Thorough knowledge of distribution standards, policies, regulations, engineering specifications, applicable codes, union contracts, Information and Requirements book, procedures and practices. • Provides supervision within the provisions of the agreement between the Company and the local bargaining unit(s). • Thorough knowledge of Company software and computer navigations skills. • Applies knowledge and skill to solve problems and respond promptly, appropriately and constructively to employees. • A thorough knowledge of Company organization, distribution standards, policies, practices and procedures is required. • Proficient in computer software skills, such as MS Word, Excel, Power Point. • A thorough knowledge of company software such as Maximo, DARS, Outage Management System, Outage Management Assessment (OMA), Workday, Workforce, Power Plan, Power Bi, Etc. is required. • Knowledge of data analytics and AI related tools is preferred. • Knowledge of the National Electrical Safety Code and National Electrical Code • Comprehensive knowledge of department programs, policies, procedures and business plans • Sound judgment, technical insight, and strong initiative to direct other's on resolution of complex issues • Strong verbal and written communication and influencing skills Other Skills: • Customer driven. • Displays initiative. • Accepts responsibility. • Holds others accountable. • Participates in and facilitates team effectiveness. • Assumes the role of team leader. • Thinks and acts analytically. • Makes sound decisions to support the mission. Education: • Bachelor's Degree or equivalent related technical experience required. A Bachelor's Degree in engineering or engineering technology from a college or university accredited by ABET preferred Experience: • Minimum of five years of related technical experience is required. Previous experience in electric distribution is preferred. Previous experience in a supervisory role is also preferred. • Demonstrated leadership skills by achieving positive results under non-ideal circumstances. • Working knowledge of regulatory requirements and industry codes and standards related to the electric utility industry. Licenses & Certifications: • Valid driver's license Working Conditions: • Must be available to work emergency restoration assignment as required. • Must be available to travel between MA/CT/NH as necessary. • Work is performed primarily in an office environment which requires sitting, standing, walking and climbing stairs are involved. Job can require traveling to operating districts and companies within and outside the state. • Depending on the specific nature of the engineering role, position may require occasional to significant travel by car. A valid driver's license is required. Please submit a resume with your application. #engajd #LI-ES3 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $129,660.00-$144,070.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ

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