Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.
Job Location: Fort Worth
Anticipated Start Date: 09/16/2025
Number of Positions: 1
Salary Range: 97,740-108,600
Salary Band: 29
This is a full-time located in Fort Worth, TX. For certain positions, including this one, employees can work one day per week remotely. Our leaders also foster a culture where work life balance, which requires flexibility for when life happens, is important and respected.
Duties and Responsibilities:- Respond to calls via radio and telephone in support of PTC (Positive Train Control) system users.
- Properly react to alerts and alarms from the Network Management System (NMS).
- Triage, troubleshoot, assess and prioritize incidents as they are occurring.
- Assist with installation, configuration and testing of system hardware, software, operating systems and management systems.
- Initiate incident resolution processes to correct abnormalities, working closely with Network Control Systems, Network Ops Center, Signal (SOC), Telecommunications (TSOC), Mechanical, vendors, other railways, and other personnel as necessary.
- Respond to service interruptions and system outages appropriately.
- Provide leadership and exercise resourcefulness in accomplishing repairs to the PTC infrastructure.
- Accurately document and report issues and actions taken in the resolution process.
- Interact with BNSF field personnel, executive leadership, train dispatchers, government agencies, and law enforcement agencies in a professional manner.
- The duties and responsibilities in this posting are representative categories to be used in deciding whether toapply for this position. This is not an exhaustive list of the position's duties.
Required Qualifications:- Be willing and available to work 12 hour rotating shifts, including nights, weekends and holidays
- Be willing to work outside of normally scheduled hours and on short notice as needed
- Possess ability to learn and understand overall PTC network at a system level
- Be an effective verbal and written communicator
- Be willing and able to work with a team in a highly stressful environment
- Possess a working knowledge of General Operating and Safety rules
- Proficiency in Microsoft office products such as Excel, Outlook, Word, PowerPoint, and SharePoint
Preferred Qualifications:- Prefer a minimum of 2 years railroad experience
- Experience with computer networking, telecommunications, signal, or locomotive systems
- Network Operations experience in one or more of the following departments, Signal, Telecommunications, Transportation, and/or Mechanical departments is highly desired but not required
- A Bachelor of Science or technical degree in electronics, computer science or related technical field is desired but not required
Relocation: Relocation assistance may be provided based on business need.
BENEFITSBNSF offers competitive benefit programs and services including, but not limited to
- Medical, Dental and Vision Coverage
- 401(k) Plan
- Railroad Retirement
- Life Insurance
- Incentive Compensation Plan (ICP)
- Tuition Reimbursement Program
BACKGROUND INVESTIGATION ELEMENTS- Criminal history
- Last 7 years of driving history
- Last 5 years of employment history to include military service
- Social Security number
- Education
MEDICAL REVIEW ELEMENTS:- Medical evaluation
- Drug Screen
- Other elements as needed
Transportation Worker Identification Credential (TWIC): Federal authority requires BNSF employees, whose work requires unescorted access to secure areas of port facilities, to obtain a TWIC. A TWIC is a condition of employment for such positions and requires candidates to those positions to submit to a TSA security assessment (to include, but not limited to, providing: biographic information; identity documents; fingerprints; digital photograph). More information is available at https://www.tsa.gov/for-industry/twic.
SF: Internal Posting Only | ((mfield5)) | Operations - Engineering | Fort Worth, TX | 76131
