Supervisor, Decision Support & Data Analytics

Ross Memorial Hospital

$93K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary degree in Health Informatics, Computer Science, Information Technology, Health Information Management, or related field.
  • 5+ years of experience in healthcare decision support, data analytics, or health information management.
  • 2+ years of supervisory or team lead experience in a healthcare setting.
  • Experience with EPIC reporting tools and Microsoft Azure data platform.
  • Advanced proficiency in SQL for data querying and validation.
  • Strong skills in data visualization and dashboard development, specifically with Power BI.

Responsibilities

  • Lead the hospital's data analytics, reporting, and business intelligence functions.
  • Supervise a team of Decision Support Analysts and HIM Coders to ensure data accuracy and timeliness.
  • Enhance interoperable analytics and cross-organizational data governance across health networks.
  • Develop and maintain cloud-based reporting capabilities using Microsoft Azure.
  • Collaborate with partner organizations to streamline data processes and ensure patient privacy compliance.
  • Translate complex data insights for diverse technical and non-technical audiences.
  • Manage multiple priorities and lead through ambiguous situations effectively.

Benefits

  • Professional development opportunities.
  • A collaborative work environment with multi-organizational partnerships.
  • Work-life balance due to standard Monday to Friday hours.
  • Support for on-call responsibilities, providing enhanced teamwork opportunities.
Full Job Description
Job Number:

J0526-0866

Job Title:

Supervisor, Decision Support & Data Analytics

Job Type:

Permanent Full Time

Union:

Non-Union

City, Province, Country:

Lindsay, Ontario, Canada

Department:

Decision Support

Open Positions:

1

Date Posted:

May 30, 2026

Closing Date:

June 5, 2026

Salary:

$93,930.000 - $115,522.000/Year

Position Summary

Reporting to the Director of Information Technology, the Decision Support & Data Analytics Supervisor is a senior technical and supervisory role responsible for leading the hospital's data analytics, reporting, and business intelligence functions. The incumbent oversees a team of Decision Support Analysts and Health Information Management (HIM) Coders, ensuring the delivery of accurate, timely, and actionable data to support clinical, operational, and strategic decision-making.

As a key contributor within a seven-organization EPIC Electronic Health Record (EHR) partnership and a five-organization Microsoft Peregrine / Azure data platform partnership, the Supervisor plays a critical role in advancing interoperable analytics, cross-organizational data governance, and cloud-based reporting capabilities across the regional health network.

Effective date: June 29, 2026

Essential Qualifications
• Post-secondary degree in Health Informatics, Computer Science, Information Technology, Health Information Management, or a related field.
• Minimum 5 years of experience in healthcare decision support, data analytics, or health information management.
• Minimum 2 years of supervisory or team lead experience in a healthcare setting.
• Demonstrated experience with EPIC reporting tools (Cogito, Reporting Workbench, SlicerDicer, or equivalent).
• Hands-on experience with Microsoft Peregrine, Azure Data Services, or Power BI in a production environment.
• Advanced proficiency in SQL (T-SQL or equivalent) for querying and data validation.
• Proficiency in Microsoft Peregrine components: data factory pipelines, lakehouses, warehouses, notebooks, semantic models, and Power BI.
• Experience with Azure services: Azure Data Lake Storage, Azure Synapse Analytics, Azure Active Directory / Entra ID.
• Strong command of data visualization and dashboard development (Power BI preferred).
• Proficiency in Microsoft 365 productivity tools.
• Strong analytical and critical thinking skills with the ability to translate complex data into clear insights.
• Excellent interpersonal and communication skills; ability to present findings to both technical and non-technical audiences.
• Demonstrated ability to manage multiple priorities, meet deadlines, and lead through ambiguity.
• Collaborative team player with experience working in multi-organizational or partnership environments.
• Commitment to accuracy, data quality, and patient privacy.
• Ability to build and maintain effective working relationships across departments and partner organizations.
• Valid Ontario Driver's License and access to reliable vehicle for travel to partner organization sites.
• Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis

Preferred Qualifications
• CHIM (Certified Health Information Management) designation or eligibility is considered a strong asset.
• Experience with ICD-10-CA / CCI coding or oversight of a coding team is a significant asset.
• Familiarity with CIHI data submission processes (DAD, NACRS, HMDB) is an asset.
• Familiarity with HL7 FHIR, healthcare data standards, and clinical terminologies (SNOMED CT, LOINC) is an asset.

Hours of Work

Hours of work for this position are 37.5 hours/week, days, Monday to Friday. Participation in on-call or after hours support may be required.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

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