PG&E Corporation

Supervisor, Customer Payment Processing

PG&E Corporation$86K — $129K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or GED required
  • 5 years of relevant job-related experience
  • Bachelor's degree in a related field is preferred
  • Leadership experience is a plus

Responsibilities

  • Communicate with internal partners about technical issues affecting revenue
  • Coordinate hiring efforts with HR
  • Ensure daily collections and deposits are balanced
  • Manage daily deposits from customer payments
  • Provide monthly updates to vendors on issues and process improvements
  • Oversee security processes and employee training
  • Process customer mail payments efficiently

Benefits

  • Eligible for discretionary incentive compensation programs
  • Onsite position with set hours (Mon-Fri: 5am-2pm)
  • Opportunity for career growth within PG&E
  • Work in a supportive team environment
Full Job Description
Requisition ID # 173096

Job Category: Accounting / Finance

Job Level: Supervisor

Business Unit: Customer & Corporate Affairs

Work Type: Onsite

Job Location: West Sacramento

Position Summary

Processes customer payments received via US mail in a production environment. Partners with internal stakeholders to help reduce daily borrowing and interest expenses by managing deposited funds. Supervises employees and provides coaching, direction and support to ensure achievement of organizational goals and objectives.

This is an onsite position Mon-Friday 5am-2pm, no remote work

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

California Minimum: $86,000.00

California Mid-point-$107,000

California Maximum: $129,000.00

Job Responsibilities
  • Communicate with internal partners regarding the status of any technical issues impacting revenue, deposits or reconciliation
  • Coordinate with HR to hire employees
  • Ensure daily collections and deposits are in balance
  • Manage PG&E's daily deposits from processed payments
  • Monthly updates with vendors and internal partners concerning issues, proactive measures and process improvements
  • Oversee security control process and ensure all employees are trained and understand the requirements
  • Process customer check payments received via US Mail and from internal and external customers
  • Recruit/select, communicate expectations, foster employee engagement, coach, develop, mentor, recognize and reward employees in order to drive performance and results. Manages union-represented employees.
  • Work with internal business partners to resolve reconciliation issues as they arise
  • Work with vendors providing system updates, application enhancements and implementation
  • Working knowledge of all hardware and equipment and of various remittance software systems, processes and applications


Qualifications

Minimum:

  • High School or GED-General Educational Development-GED Diploma
  • Job-related experience, 5 years


Desired:

  • Bachelors Degree in job-related discipline or equivalent experience
  • Leadership experience


More About Our Company

About PG&E Corporation

PG&E Corporation Careers

Join the dynamic team at PG&E Corporation, a leader in the utility industry, where innovation meets expertise in delivering safe and reliable energy solutions. This is an unparalleled opportunity to become part of a company that values leadership, diversity, and professional growth.

Work You’ll Do

At PG&E Corporation, we offer a variety of job opportunities that allow you to contribute to the future of energy. Our team is dedicated to building a sustainable energy future for the communities we serve. Whether you are looking for a full-time position or an internship, PG&E Corporation provides a platform for professional development and personal growth.

Transform Your Career

PG&E Corporation is not just a company; it's a community where you can grow your career. With a culture that fosters innovation and leadership, we provide our employees with the tools they need to succeed. Our leadership and diversity training programs ensure that all team members are equipped to lead, innovate, and thrive in a changing industry.

Innovative Work Environment

Join a team of over 20,000 dedicated professionals who are at the forefront of energy technology and sustainability. At PG&E Corporation, innovation is at the core of what we do. We are committed to developing cutting-edge solutions that enhance the safety and reliability of our energy systems.

Career Development and Benefits

PG&E Corporation is committed to the growth and development of its employees. We offer robust benefits packages that support the health, financial security, and well-being of our team members and their families. From comprehensive health benefits to professional development programs, we provide the resources to secure your future and advance your career.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, PG&E Corporation offers a range of employment opportunities in various fields. Enhance your skills, connect with industry leaders through networking, and contribute to meaningful projects that make a difference.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey with PG&E Corporation? Prepare your resume, sharpen your interview skills, and apply today!

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SEARCH PG&E JOBS

Join PG&E Corporation and be part of a team that is dedicated to creating a better future for all through sustainable energy solutions. Your career at PG&E Corporation will be impactful, fulfilling, and backed by a culture that fosters growth and innovation.
Learn more about PG&E Corporation
Size
26,000 employees
Market Cap
$40.4 billion
Industry
Net Income
-$1.3 billion
Founded
1905
Revenue
$18.4 billion
NASDAQ

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