FirstEnergy Corp

Supervisor Compliance Field Support & Physical Security - Corporate Security - Akron FirstEnergy Headquarters

FirstEnergy Corp • $80K — $95K *
Akron, OH 44312In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; related experience can substitute for education.
  • Minimum 4 years of professional experience required.
  • 7+ years in physical security or related fields, such as compliance and risk management.
  • 3+ years in a leadership or supervisory role preferred.
  • Experience with NERC CIP compliance programs and electric utility operations is strongly preferred.
  • Demonstrated experience in leading investigations and threat assessments.
  • Strong knowledge of NERC CIP Standards and utility security requirements.

Responsibilities

  • Supervise and develop the Physical Security Field Representatives and security personnel.
  • Establish performance expectations and monitor productivity of the team.
  • Lead team communications on corporate security initiatives and compliance requirements.
  • Manage compliance with NERC CIP Standards and other regulatory demands.
  • Coordinate investigations of compliance violations and ensure proper documentation.
  • Direct physical security assessments and risk mitigation activities.
  • Collaborate with stakeholders to prioritize security improvement projects.

Benefits

  • Collaborative work environment fostering accountability and continuous improvement.
  • Professional development opportunities through coaching and training.
  • Strategic influence in shaping the organization's physical security policies.
  • Engagement with law enforcement and regulatory agencies to strengthen community ties.
Full Job Description
Job Description

The position reports to the Manager, Physical Security Risk.

About the Opportunity:

The Supervisor, Compliance Field Support & Physical Security is responsible for leading and overseeing the organization's Physical Security Field Support team. This role provides strategic direction, operational oversight, and personnel leadership to ensure compliance with regulatory requirements, corporate security policies, and physical security standards across the service territory. The Supervisor serves as the primary leader for physical security, risk management, threat assessments, investigations, stakeholder engagement, and security program execution.

The position drives continuous improvement in physical security while ensuring effective communication, resource allocation, project management, and collaboration with internal stakeholders, regulatory agencies, and law enforcement partners.

Supervisor Compliance Field Support & Physical Security - Job Responsibilities
  • Directly supervise and develop Physical Security Field Representatives and related security personnel.
  • Establish performance expectations, monitor productivity, and provide coaching and professional development opportunities.
  • Prioritize and assign work activities to ensure regulatory and business requirements are met.
  • Foster a culture of accountability, compliance, collaboration, and continuous improvement.
  • Lead team meetings and facilitate communication of corporate security initiatives, policy changes, and compliance requirements.
  • Ensure effective compliance with applicable North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) Standards and other regulatory requirements.
  • Assist in development, implementation, and maintenance of security policies, procedures, guidelines, and documentation.
  • Assist in preparation for internal and external audits, assessments, and inspections.
  • Monitor performance metrics and identify areas requiring corrective action or process improvements.
  • Coordinate investigation and resolution of potential compliance violations and ensure accurate documentation of mitigation efforts.
  • Oversee physical security assessments, threat assessments, vulnerability reviews, and risk mitigation activities throughout the operating footprint.
  • Ensure development and implementation of security strategies that address identified risks and regulatory requirements.
  • Evaluate emerging threats and security concerns and recommend appropriate preventive measures.
  • Collaborate with stakeholders to prioritize security improvement projects and mitigation initiatives.
  • Provide leadership and oversight for physical security investigations involving incidents, threats, compliance concerns, or criminal activity.
  • Review investigative reports, root cause analyses, findings, and recommendations for accuracy and completeness.
  • Ensure incidents are properly documented, tracked, and resolved in accordance with corporate procedures and regulatory requirements.
  • Coordinate response efforts during significant security incidents and emergencies.
  • Oversee planning, execution, and forecasting of physical security projects and compliance initiatives.
  • Manage project priorities, budgets, timelines, and resource allocation across the assigned territory.
  • Ensure timely completion of mitigation plans, corrective actions, and security enhancement projects.
  • Develop reporting mechanisms to track project performance, status, and operational risks.
  • Serve as a key liaison between Corporate Security, Operations, Compliance, Information Technology, Engineering, and other business units.
  • Build and maintain productive relationships with federal, state, and local law enforcement agencies and regulatory organizations.
  • Provide routine updates and executive-level reporting regarding security posture, security risks, investigations, and project status.
  • Promote effective communication and coordination across business functions to support security objectives.
  • Coordinate with Physical Security Technology teams to identify system deficiencies and implement corrective actions.
  • Support modernization and enhancement of physical security technologies across the service territory.


Qualifications at the Supervisor Compliance Field Support & Physical Security include:
  • Bachelor's degree in a related discipline is preferred, along with a minimum of 4 years professional work experience required
  • In lieu of a degree, equivalent combination of education and experience may be considered.
  • 7+ years of experience in physical security, compliance, risk management, investigations, or critical infrastructure protection.
  • 3+ years of leadership or supervisory experience preferred.
  • Experience with NERC CIP compliance programs and electric utility operations strongly preferred.
  • Demonstrated experience leading investigations, threat assessments, and mitigation initiatives.
  • Experience managing projects, budgets, and cross-functional stakeholder relationships.
  • Strong knowledge of NERC CIP Standards and utility security requirements.
  • Understanding of physical security systems, technologies, and best practices.
  • Knowledge of threat assessment methodologies, risk management principles, and incident response procedures.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Ability to manage multiple priorities and complex projects simultaneously.
  • Proficiency with compliance and security management systems.

Working Conditions
  • Frequent travel throughout the service territory, including overnight travel as needed.
  • Ability to respond to emergencies and security incidents outside of normal business

Certifications Preferred
  • PSP (Physical Security Professional)
  • CPP (Certified Protection Professional)
  • PCI (Professional Certified Investigator)

About FirstEnergy Corp

FirstEnergy is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider.

FirstEnergy Corp Careers

Join the dynamic team at FirstEnergy Corp, a leading energy company where innovation, leadership, and diversity are valued. As one of the most prominent energy providers, we offer unparalleled job opportunities that empower you to shape the future of energy.

Work You’ll Do

At FirstEnergy Corp, we are committed to enhancing the quality of life through sustainable practices and smart energy solutions. Our team is at the forefront of the energy sector, driving growth and transformation in an ever-evolving industry. By joining us, you will collaborate with skilled professionals dedicated to pioneering advancements in energy technology.

Explore a World of Opportunities

Whether you're seeking an entry-level position or a more senior role, FirstEnergy Corp provides a platform for professional growth and career advancement. Our diverse range of job opportunities in engineering, customer service, IT, and business management positions us as an ideal employer for ambitious candidates ready to make a significant impact.

Internship Programs

Kickstart your career with FirstEnergy Corp’s internship programs. These opportunities are designed to give you hands-on experience and insights into the energy sector, enhancing your skills and preparing you for future employment. Interns at FirstEnergy Corp gain valuable industry knowledge and practical skills, making them well-prepared for full-time roles within our company.

Culture and Benefits

FirstEnergy Corp is dedicated to fostering a workplace culture that embraces diversity and inclusion. We believe in providing our employees with a supportive environment where everyone can thrive. Our benefits package is comprehensive, including health, retirement plans, and continuous diversity training to ensure every team member can achieve their personal and professional goals.

Professional Development and Networking

We encourage continuous learning and development through a variety of training programs and leadership workshops. FirstEnergy Corp is committed to the professional growth of our employees, offering development programs that cater to enhancing leadership skills and expanding professional networks. Networking within the company and industry is supported and encouraged through various events and initiatives, helping you build valuable connections that can advance your career.

Join Our Team

Are you ready to make a difference? Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are eager to drive change and excel in their careers. Prepare your resume, sharpen your interview skills, and get ready to join a company that values vision and hard work.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from FirstEnergy Corp. Subscribe to our job alert emails and never miss an opportunity to grow and excel with us. Explore the possibilities today and discover how you can contribute to the future of energy at FirstEnergy Corp. Join us in powering the future!

SEARCH FIRSTENERGY JOBS

Learn more about FirstEnergy Corp
Size
12,395 employees
Market Cap
$23.8 billion
Industry
Energy & Utilities
Net Income
$1 billion
Founded
1997
5 Year Trend
+0.8%
Revenue
$10.7 billion
NASDAQ
FE
* Ladders Estimates

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