AdventHealth University

Supervisor, Care Manager

AdventHealth University$70K — $131K *
Tampa, FL 33647In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse (RN) license is required.
  • 1+ year experience in direct care management is required.
  • 2+ years front line nursing experience is required.
  • Knowledge of compliance guidelines including IMM, MOON, Advanced Directives, and CMS Conditions of Participation is required.
  • Ability to lead and manage teams effectively with a focus on compliance is required.

Responsibilities

  • Supervise daily operations of discharge planning and social services across various departments.
  • Implement corporate Care Management strategies with facility management collaboration.
  • Engage in multidisciplinary rounds for effective discharge planning and barrier resolution.
  • Provide expertise in discharge planning to the interdisciplinary team.
  • Monitor care manager documentation for compliance using reports and dashboards.
  • Facilitate complex care conferences for patient transitions and placements as necessary.
  • Address and resolve complaints from patients, staff, and physicians in a timely manner.

Benefits

  • Comprehensive health insurance and wellness programs.
  • Generous paid time off and sick leave.
  • Retirement plan options with employer matching.
  • Opportunities for professional development and continuing education.
  • Employee assistance programs and support services.
Full Job Description
Schedule:

Full time

Shift:

Day (United States of America)

Address:

7171 N DALE MABRY HWY

City:

TAMPA

State:

Florida

Postal Code:

33614

Job Description:

AdventHealth Carrollwood

7171 N Dale Mabry Hwy, Tampa, FL 33614
  • Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns.
  • Implements corporate Care Management strategies in collaboration with facility management.
  • Actively participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
  • Provides discharge planning and progression of care expertise to the interdisciplinary team.
  • Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations.
  • Facilitates care conferences for complex transitions and placements as needed.
  • Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
  • Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
  • Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations.
  • Participates in hiring, onboarding, educating, evaluating, and mentoring staff.
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:
  • Knowledge of medical necessity for appropriate patient status and level of care [Required]
  • Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines [Required]
  • Ability to lead others effectively while maintaining appropriate compliance [Required]
  • Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning [Required]
  • Ability to manage multiple tasks and prioritize level of importance [Required]
  • Critical thinking skills [Required]
  • Customer service skills [Required]
  • Ability to implement process improvement processes [Required]
  • Experience with PC applications and development of reports [Required]
  • Ability to negotiate optimal resolution of issues [Required]
  • Ability to manage multiple tasks and prioritize level of importance [Required]
  • Ability to engage in complex clinical decision-making [Preferred]
  • Strong professional verbal and electronic communication [Preferred]
  • Ability to analyze, evaluate, and monitor data [Preferred]
  • Ability to foster positive Interdisciplinary Team relations and encourage employee engagement [Preferred]
  • Ability to work independently and/or as part of a team [Preferred]

Education:
  • Associate's of Nursing [Required]
  • Bachelor's of Nursing [Preferred]

Work Experience:
  • 1+ experience in direct care management [Required]
  • 2+ front line nursing experience [Required]

Licenses and Certifications:
  • Registered Nurse (RN) [Required]
  • Accredited Case Manager (ACM) [Preferred]
  • Certified Case Manager (CCM) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$70,682.60 - $131,480.21

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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