JOB DESCRIPTION:Job TitleAccounts Receivable (AR) Supervisor
The Opportunity This position works out of our Lake Mary, Florida location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World's greatest healthcare challenges.
The AR Supervisor oversees daily operations of the Accounts Receivable team, focusing on workforce management, productivity optimization, timely claim resolution, and first-line escalation support.
What You'll Work On- Team Leadership & Training: Interview, hire, train, and supervise AR staff, monitoring productivity and providing coaching and performance feedback.
- Workforce Management: Oversee time and attendance, productivity scorecards, workflow backfills, and adherence to performance standards.
- Denials Management: Identify, document, and analyze denial trends to improve processes and reduce future denials.
- AR Monitoring & Reporting: Maintain and distribute aging reports; ensure timely follow-up and accurate cash posting.
- Process Improvement: Develop and implement workflow policies to increase efficiency and compliance.
- Account Resolution: Serve as first-line escalation for AR collectors to resolve complex issues and payer disputes.
- Ad-Hoc Analytics: Prepare reports and analyses to support leadership decision-making.
Required Qualifications- Technical Diploma
- 4+ years of healthcare revenue cycle or AR experience
- 2+ years in a lead or supervisory role
- Strong understanding of payer rules, denials, and billing workflows
- Proficiency with AR systems and Excel
Preferred Qualifications - 5+ years of healthcare revenue cycle or AR experience
Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
The base pay for this position is $78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Accounts Payable & Receivables, Credit & Collection, & Payroll
DIVISION:HF Heart Failure
LOCATION:United States > Lake Mary : 1101 Greenwood Boulevard
ADDITIONAL LOCATIONS:WORK SHIFT:Standard
TRAVEL:Not specified
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)