Metronorth Railroad

Superintendent - Network Systems

Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field
  • 8 years of full-time experience in network systems
  • 5 years of managerial/supervisory experience
  • Familiarity with fiber network technologies and troubleshooting
  • Certifications in networking (e.g., CCNA, CCNP)

Responsibilities

  • Manage support staff for fiber optic network maintenance
  • Oversee installations, testing, and troubleshooting of network equipment
  • Support emergency response for network failures
  • Supervise technical support staff and monitor productivity
  • Plan long-term strategies and work efforts for network systems

Benefits

  • Health, dental, and vision insurance options
  • Generous retirement plans and pension contributions
  • Paid time off including vacation and sick leave
  • Opportunities for professional development and training
  • Work in a supportive team environment
Full Job Description
Description

Position at New York City Transit

Title: Superintendent - Network Systems

Department: Subways

Authority: New York City Transit

Division/Unit: Electronics Maintenance Division

Work Location: RCC / PCC

Hours of Work: 8AM- 4PM

Compensation:

$152,072 - UTLO (GEN008)

Deadline (if Applicable):

Until Filled

Reporting Manager (If Applicable):

General Superintendent

RESPONSIBILITIES:

This position is responsible for managing support staff for the repair, installation, testing, troubleshooting and maintenance of network equipment and services in support of NYCT' s 24/7 mission critical Fiber Optic network transmission system and fiber cable plant, including updating fiber cable records. Supporting the Asynchronous network services, including upgrade and migration of the same. Also including support of the SONET/ATM and COE transmission networks, including PSLAN and IP Services. Responsibilities include contract support and oversite, providing guidance on resolution of network failures; overseeing project implementations, supporting remedial and preventative maintenance and repair; support emergency response; supervise Technical Support staff; also plan and supervise short term and long-term work effort; monitor workforce productivity and ensure compliance with all NYCT mandated safety-training practices/procedures, including knowledge transfer and training for maintenance staff. The selected candidate will also serve as the duty manager when necessary, supporting and assisting other EMD groups and incidents as required, including regular on call support for on-duty supervisory staff off tour and weekends to facilitate the operation.

EDUCATION AND EXPERIENCE:

A bachelor's degree from an accredited college in Computer Science or a closely related field of study and eight (8) years of full-time related experience, of which five (5) years must have been in a managerial/supervisory capacity.

DESIRED SKILLS:
  • Familiarity with fiber network (ASYNC/SONET) knowledge of fiber optic cable testing and troubleshooting, network monitoring & fault identification, network protocols and topologies. TL1, including switching and routing.
  • Knowledge of high-speed fiber optic transmission technologies & equipment; including Nortel Legacy.
  • Fiber Transmission Equipment, CISCO, Fujitsu, CIENA etc.
  • Knowledge of Network Equipment Power Plants
  • Command Center Environment experience, using NMA or other network monitoring tools and applications, including ticket generating applications.
  • Certifications in varied switch and router specializations I.e., CCNA, CCNP, Fujitsu MEF/Carrier Ethernet Certification
  • Knowledge of NYCT safety rules and regulations, business practices and procedures.
  • Experience working in a union environment; familiarity with agency's disciplinary process.
  • Excellent written, verbal, interpersonal skills, and project management and PC skills including MS Windows Office suite.


SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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