Subject Matter Expert

Atlas Copco

$75K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in production with manufacturing automation or tooling
  • Strong mechanical troubleshooting abilities
  • Proven customer service skills
  • Ability to read schematics and technical documents
  • High School Diploma or GED
  • Physical capability to lift up to 60 pounds

Responsibilities

  • Interface directly with Tesla to represent the Atlas Copco brand
  • Perform preventative maintenance and calibration of tools
  • Diagnose and resolve tooling and connectivity issues
  • Conduct repairs and upgrades for improved tools’ reliability
  • Configure and troubleshoot networking for tools and systems

Benefits

  • Opportunities for professional development and career advancement
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with matching contributions and baseline company input
  • Generous paid time off and flexible scheduling options
  • Paid maternity and paternity leave
  • Wellness benefits including gym and health reimbursements
  • Inclusive culture that promotes innovation and teamwork
Full Job Description
Your role

Are you our next Subject Matter Expert?

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, Tesla. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations

What You'll Do:
  • Be a Brand Ambassador: Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
  • Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
  • Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
  • Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
  • Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.


You will report directly to the Site Manager and work onsite daily at Tesla's Austin, TX facility. This opening is on 1st shift.

To succeed, you will need

  • Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
  • Mechanical Aptitude: Strong troubleshooting abilities
  • Customer-Focused: Proven experience in delivering exceptional customer service.
  • Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
  • Education: High School Diploma or GED.
  • Physical Capability: Ability to lift up to 60 pounds.


In return, we offer

At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
    • Professional Development: Opportunities for growth, training, and career advancement.
    • Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
    • Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
    • Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
    • Family Support: Paid Maternity & Paternity Leave.
    • Wellness Perks: Gym, Education, and Health Reimbursements.
    • Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

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