Ernst & Young

Studio+- Salesforce Senior Manager - Tech Consulting

Ernst & Young • $171K — $392K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; master's degree preferred.
  • 10 years of experience, with 5-7 years in Salesforce implementation leading teams of 5 or more.
  • 5 years of experience managing teams of analysts and developers.
  • 5 years of experience in functional or technical architecture for Salesforce solutions.
  • Strong communication, presentation, and client service skills.
  • Knowledge of industry best practices and prior consulting experience.
  • Self-starter with the ability to manage multiple priorities.

Responsibilities

  • Lead and deliver complex Salesforce transformation programs.
  • Manage program delivery and client relationships effectively.
  • Provide leadership across multiple engagements and accounts.
  • Oversee architecture and account growth responsibilities.
  • Collaborate with various teams to align business requirements with solutions.
  • Participate in business development activities, including RFP responses.
  • Identify sales opportunities within assigned accounts.

Benefits

  • Medical and dental coverage.
  • Pension and 401(k) plans.
  • Wide range of paid time off options.
Full Job Description
Location: Anywhere in Country

The opportunityThis is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

As a Senior Manager in Salesforce Technology Transformation Program Delivery in Studio+, you will be at the forefront of driving change and innovation within our organization. As part of the Studio+ business proposition, of being business-led, technology-enabled, and experience-driver, your role will be to partner with business and experience counterparts to lead and deliver digital transformation programs on the Salesforce platform. You will provide assurance to leadership by managing scope, timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of Salesforce platform solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Your key responsibilitiesAs a leader in Studio+ Salesforce Technology, you will be responsible for the effective management and delivery of complex processes, solutions, and/or projects, maintaining focus on quality and risk management. You will navigate operational and organizational dynamics, ensuring the achievement of performance objectives. This role involves:
  • Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
  • Providing leadership and direction up to and including Managers across multiple engagements and accounts
  • Leading teams with broad visibility to achieve solution implementation
  • Managing client relationships, revenue generation, and commercial relationships as needed
  • Travel requirements: Required as needed by external clients


Skills and attributes for successTo thrive in this role, you will need a deep insight into project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and knowledge of best practices. Additionally, you should have the ability to:
  • Develop cohesive, compelling strategic visions for our clients that guide their overall business plans
  • Communicate strategic visions to our clients, and help them socialize the strategy to the greater organization
  • Collaborate closely with various EY teams including, but not limited to, business, design, integration, other technology platforms and cross-service line teams to ensure business requirements are deeply integrated into the user experience and the overall solution aligns with client vision and needs
  • Participate in pursuit efforts including solution development, resource estimation and pricing, RFP response, oral response content and delivery, and other business development activities, as needed
  • Contribute to domain expertise, thought leadership, and EY acumen through the development of first party research
  • Maintain points of view across Americas Consulting sectors and Studio+ capabilities from 3rd party sources and internal EY experiences
  • Partner with client services to help grow key large accounts and ensure client satisfaction
  • Experience in leading engagement delivery and managing engagement economics for the whole engagement including multiple workstreams and both on and offshore teams
  • Proficiency in developing resource plans and budgets for the whole engagement
  • Ability to manage client relationships and engage in daily interactions with clients
  • Responsible for identification of sales and new opportunities within assigned accounts


To qualify for the role, you must have:
  • Bachelor's degree required (4-year degree); master's degree preferred.
  • Typically, 10 years of experience with no less than 5 - 7 years relevant experience implementing Salesforce with teams of 5 or more people
  • Minimum of 5 years of experience leading teams of analysts and developers
  • Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
  • Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
  • Ability to be a self-starter and handle multiple tasks and priorities
  • Willingness to travel based on client needs


Ideally, you'll also have:
  • Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
  • One or more Salesforce Consultant Certifications and/or Salesforce Application Architect Certification


What we look forWe are looking for individuals who are passionate about technology and innovation, with a proven track record of leading successful Salesforce technology transformation projects. Top performers in this role are those who can navigate complex challenges, build strong relationships, and drive meaningful change within the organization and with clients.

What we offer you
  • The salary range for this job is:
    • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $205,900 to $427,800
    • Bay Area California offices - $214,600 to $445,700
    • All other offices locations in the US, including Sacramento - $171,600 to $392,100
  • Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.


Are you ready to shape your future with confidence? Apply today.
  • To make the most of your application experience, please limit yourself to two applications within a six-month period.
  • EY accepts applications for this position on an on-going basis.
  • For those living in California, please click here for additional information.
  • At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

About Ernst & Young

Ernst & Young (EY) is a multinational professional services firm that provides audit, tax, consulting, and advisory services to clients in a wide range of industries. The firm was founded in 1989 through the merger of Ernst & Whinney and Arthur Young & Co., and has since grown to become one of the largest professional services firms in the world. EY is committed to building a better working world by helping its clients solve their toughest challenges, and by creating a positive impact on the communities it serves.
Learn more about Ernst & Young
Size
300,000 employees
Industry
Founded
1989

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