Salary : $64,104.00 - $101,124.00 Annually
Location : 12900 Middlebrook Road Germantown MD 20874 USA
Job Type: Permanent
Job Number:
Department: Department of Health and Human Services
Division: HHS 60 Children Youth and Family Services Division
Opening Date: 08/12/2026
Closing Date: 8/19/2026 11:59 PM Eastern
FLSA: Non-Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $64,104 to $90,893, based on the candidate's qualifications and experience.
WHO WE ARE LOOKING FOR

The Department of Health and Human Services' Street Outreach Network (SON) is currently recruiting for a full-time Street Outreach Network Worker (Community Services Aide III (CSA III)). The Street Outreach Network Worker will provide outreach, engagement, positive youth development, and culturally based trauma informed services primarily to newcomer adolescents and help direct them to the appropriate resources to address their social and emotional needs.
This role is ideal for individuals who have direct experience engaging gang-involved youth or youth exposed to community violence, and who are confident working in fast-moving, relationship-based outreach environments.

What You'll Be Doing
As a Street Outreach Network Worker for SON, you will be working directly with gang-involved youth and their families to provide engagement and positive youth development and culturally based trauma-informed services. This position will be responsible for working as part of a team approach to address gang and youth violence in the County.
You will provide field-based engagement and intervention with gang-involved youth, newcomer adolescents, and families experiencing high levels of social, emotional, and community-based risk.
This position will work with other Street Outreach Network (SON) workers to:

• Identify gang-involved youth and/or youth at risk for gang involvement, using outreach approaches grounded in community trust building, street-level awareness, and culturally responsive engagement.
• Coordinate with community organizations and agencies/departments of local and state government to secure needed support services for gang-involved youth or youth at risk for gang involvement.
• Coordinate with community leaders and residents to educate, inform, develop, and implement collaborative strategies related to gang prevention and intervention needs for gang-involved youth.

Much of this work occurs in community settings such as neighborhoods, schools, parks, recreation centers, and other locations where youth gather.

Background Investigation: If selected for this position, you will be required to pass a medical examination with drug screening and criminal background check as a condition of employment, and the results of both will be a significant factor in the final hiring decision.

Work Schedule: The work schedule for this position will primarily be 12:00 p.m. to 8:30 p.m. Tuesday through Saturday, but flexibility is required for outreach activities since engagement with youth or community partners may require additional evening or weekend availability.

Driver's License: This position requires possession of a valid driver's license to travel to County locations, schools, neighborhoods, community centers, partner agencies, and other outreach sites to engage youth and families, provide support services, and collaborate with community partners.

Bilingual applicants in the Spanish or Amharic languages are encouraged to apply. If the candidate selected for this position possesses multilingual skills, they will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from Spanish or Amharic to English and vice versa.
Minimum Qualifications
Experience: Three (3) years of experience providing delivery of social, health and/or public assistance services.
Education: Completion of high school or High School Certificate of Completion recognized in the State of Maryland
Equivalency: An equivalent combination of education and experience may be substituted.
LICENSE: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Medical Protocol: This position requires successful completion of a pre-employment medical evaluation, which includes a physical examination and drug screening.
Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

• Experience working with gang-involved youth or youth at risk for gang involvement.
• Experience using trauma-informed approaches with youth or families.
• Experience working with youth in correctional, detention, or secure facility settings.
• Experience making decisions and using sound judgment in high-stress or sensitive situations involving youth or families.
• Experience collaborating with community organizations, schools, local or state government agencies, or law enforcement to support youth or families.
• Knowledge of gang activity, trends, and risk factors affecting youth in Montgomery County, Maryland.
• Ability to communicate effectively in Spanish or Amharic.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

MQ Question COMMUNITY SERVICES AIDE III (000621)

What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

02

MQ Question COMMUNITY SERVICES AIDE III (000621)

How many years of experience do you have providing delivery of social, health and/or public assistance services?

• No Experience
• 1 Year Experience
• 2 Year's Experience
• 3+ Year's Experience

03

MQ Question COMMUNITY SERVICES AIDE III (000621)

Do you have a degree in healthcare or a related field?

• Yes
• No

04

MQ Question COMMUNITY SERVICES AIDE III (000621)

Do you possess and currently maintain a VALID driver's license from your state of residence?

• Yes
• No

05

Select the one response that best describes your experience working with gang-involved youth or youth at risk for gang involvement.

• I have not worked with gang-involved youth or youth at risk for gang involvement.
• My experience has been limited to youth programs or outreach where gang involvement was not a primary concern, though I have supported basic activities for youth who may have displayed early risk factors.
• I have worked directly with youth showing identifiable gang involvement risk, such as association with gang affiliated peers, exposure to gang impacted environments, or early behavioral indicators, and provided structured support, mentoring, or resource connections.
• I have engaged youth actively involved with gangs, including individuals with known affiliations or gang related incidents, using targeted engagement s