The Opportunity: Drive Platform Strategy and Ownership
We are seeking a Salesforce professional ready to evolve beyond standard administration and step into a critical, strategic role as a solution architect, systems thinker, and business partner.
You will be the owner of a highly customized Salesforce ecosystem, guiding technical decisions, managing multiple complex integrations, and driving advanced reporting needs.
This position is a unique chance to take full ownership of a core business platform and directly influence how a growing, profitable company operates.
Key Responsibilities: Strategic Impact and Platform Evolution
- Platform Ownership & Evolution: Serve as the primary Salesforce expert, supporting and strategically evolving a heavily customized instance.
- Solution Architecture: Design and architect scalable, long-term solutions-moving beyond ticket execution to holistically evaluate business requests and determine strategic approaches.
- Strategic Partnership: Partner directly with multiple team leads and stakeholders to translate complex business needs into technical solutions, managing simultaneous projects, clearly communicating technical tradeoffs and anticipated business impacts.
Integration Management: Manage and enhance critical integrations with external systems (e.g., DocuSign, mobile field inspection tools, and other data sources). - Data & Analytics Leadership: Own complex reporting and analytics across Salesforce native tools and Tableau.
- Process Governance: Lead the intake and prioritization of change requests and projects across various business functions, ensuring strict alignment with broader business processes and minimizing downstream risk.
- Technical Influence: Facilitate technical discussions with stakeholders to challenge assumptions and guide the business toward optimal platform decisions.
- Technical Skill Application: Contribute light development work as needed, utilizing Apex, Flows, and integration skills.
- Collaboration: Collaborate seamlessly with internal and external teams using tools like Slack and Jira.
Qualifications: What You'll Bring
Core Experience
- 5+ years of strategic Salesforce experience in administration and solution design roles.
- Proven expertise in managing and optimizing highly customized Salesforce environments.
Technical Skills
- Hands-on experience with Flows, validation rules, and automation.
- Ability to contribute junior-to-mid-level Apex or programmatic solutions.
- Expertise in managing integrations and external data sources.
- Experience supporting Salesforce Maps, Sales Engagement, or similar tools.
- Strong background in reporting and analytics, including Tableau.
Architecture & Influence
- A true Solution Mindset: ability to evaluate requests holistically, considering long-term system stability and downstream impacts.
- Experience designing scalable, maintainable solutions over quick fixes.
- Confidence in engaging stakeholders, pushing back when necessary, and proactively proposing superior alternatives.
Communication & Leadership
- Exceptional ability to translate complex technical concepts into clear, non-technical language for business users.
- Proven ability to thrive in fast-paced or challenging environments, effectively managing multiple concurrent projects, and skillfully pivoting to address urgent business needs while
- maintaining overall strategic priorities.
- Experience acting as a vital bridge between business strategy and technical implementation teams.
Bonus Points (Nice to Have)
- Experience in organizations with multiple external data integrations.
- Exposure to field operations or mobile inspection tools.
- Prior experience in a contract-to-hire or consulting environment.
- General knowledge of AI tools.
The Environment: High Impact & Growth
- Location: This is an onsite role based in Nashville, TN.
- Culture: We offer a fast-paced, engaging, and collaborative culture where we enjoy our work and encourage frequent, positive interaction across the full team. We also maintain a disciplined approach, ensuring time for focused, "head-down" execution when complex technical work is required.
- The Ideal Fit: We seek a resilient, solutions-oriented individual who is confident in driving critical business and technical conversations. This role offers significant autonomy and the opportunity to make a tangible difference every day.
Company Benefits
- 3 Weeks of PTO
- 5 Paid Sick Days
- 2 Floating Holidays
- 12 Paid Holidays
- Employer Paid Health Insurance for Employee
- Employer Paid Life/AD&D Insurance
- Employer Paid Short Term Disability and Accident Insurance
- Dental, Vision, Voluntary Life, and Critical Illness
- Retirement Program with Company Match
