Strategic Program Manager, Global eCommerce

Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in program management, operations, strategy, or consulting on complex initiatives.
  • Experience implementing AI/automation tools to enhance workflows.
  • Strong skills in planning, risk management, and stakeholder coordination across time zones.
  • Excellent written and verbal communication for executive-level materials.
  • Ability to influence and hold teams accountable across levels.

Responsibilities

  • Act as the operational backbone for the Global eCommerce organization, managing reporting cadences and meeting plans.
  • Oversee planning and execution of business growth and operational efficiency initiatives.
  • Maintain an integrated program plan for key initiatives, ensuring stakeholder alignment.
  • Track critical paths and provide leadership with actionable recommendations on risks and trade-offs.
  • Coordinate communication across eCommerce leaders to improve information flow.
  • Evaluate and scale AI-enabled workflows to enhance decision-making and reporting.
  • Continuously refine planning models to reduce manual work and increase velocity.

Benefits

  • Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
  • Investment in personal and professional development programs to help achieve career goals.
  • Commitment to an inclusive work environment that celebrates diverse backgrounds and individual uniqueness.
Full Job Description
Strategic Program Manager, Global eCommerce

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

Hewlett Packard Enterprise is seeking a Strategic Program Manager to support the Global eCommerce organization and serve as an operational backbone for the team and oversee projects that are critical to the growth and evolution of HPE's eCommerce business. This role partners closely with the VP of Global eCommerce, senior leaders of the eCommerce organization, and stakeholders across the company to ensure that leadership decisions translate into measurable outcomes, the organization maintains a regular operating rhythm, and strategic programs are executed with clarity, discipline, and speed.

The ideal candidate is highly organized, can operate with and through operational ambiguity, and is experienced deploying modern automation and AI tools to streamline workflows across large, distributed teams.

Key Responsibilities:

Program & Operational Leadership
  • Act as the operational backbone for the Global eCommerce organization: manage weekly/monthly/quarterly reporting cadences, deliverables and meeting plans.
  • Oversee the planning and execution of specific initiatives across the Global eCommerce organization, including business growth programs, operational efficiency plans, and cross-functional transformations.
  • Own and maintain an integrated program plan across key eCommerce initiatives, ensuring alignment across certain stakeholders, accountability to execution plans and proper sequencing of deliverables.
  • Track critical paths and surface risks, trade-offs, and escalation needs to leadership with actionable recommendations.
  • Act as a central coordination point across eCommerce leaders to ensure information flows effectively throughout the organization.


AI, Automation and Process Improvement
  • Evaluate, pilot, and scale AI-enabled workflows and automation (e.g., LLMs/generative AI, RPA, workflow automation, smart templates) to improve organizational coordination, reporting, and decision-making.
  • Continuously refine planning and operating models to increase velocity and reduce manual work.
  • Develop clear, concise, executive-ready communications, reports, and presentations, delivering fast turnarounds while operating with limited resources

Skills & Attributes:

The ideal candidate will demonstrate the following qualities:
  • Highly organized and structured thinker with strong operational discipline
  • Resourceful problem solver who can navigate through ambiguity with sound reasoning
  • Strong ability to manage complex cross-functional programs, including planning, stakeholder management, dependency management, and execution and risk tracking across multiple teams
  • Excellent communication skills, with the ability to distill complex information into clear executive updates
  • Strong interpersonal skills and the ability to influence across global teams and leadership levels
  • Laser-focused operational execution with the ability to adapt for strategic pivots


Education & Experience:
  • 5+ years of experience in program management, operations, strategy, or consulting supporting complex, cross-functional initiatives.
  • Demonstrated experience implementing AI/automation tools or platforms to improve team workflows-examples: deploying LLM-based assistants for status synthesis, automating report generation, building workflow automations, or integrating AI into collaboration tools.
  • Strong program management skills: planning, dependency management, risk mitigation, and stakeholder coordination across time zones.
  • Excellent written and verbal communication; ability to create executive-ready materials and dashboards.
  • Comfortable influencing at multiple levels and holding teams accountable for commitments.


Why This Role Matters:

You will enable the Global eCommerce organization to move faster and with more clarity-turning strategy into measurable results while reducing manual work through practical AI and automation solutions. If you enjoy connecting strategy to execution and improving how distributed teams operate, this role is for you.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Decisions, Business Development, Business Metrics, Business Performance, Business Strategies, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Leadership, Long Term Planning, Managing Ambiguity, Personal Initiative {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:



#unitedstates

#operations

Job:
Business Planning
Job Level:
Expert

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 92,600 - 213,500 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

About Hewlett Packard Enterprise Development LP

Hewlett Packard Enterprise Development LP Careers

Joining Hewlett Packard Enterprise Development LP presents an unparalleled opportunity to advance a career in technology alongside some of the industry's most innovative minds. Hewlett Packard Enterprise Development LP stands as a beacon of innovation, leadership, and professional growth, offering a plethora of job opportunities that cater to a diverse range of skills and experiences.

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Hewlett Packard Enterprise Development LP is actively hiring, seeking passionate, creative, and solution-driven team players. Explore open positions that align with your skills and interests in areas ranging from engineering to marketing, and sales to IT. Each position at Hewlett Packard Enterprise Development LP not only boosts professional growth but also contributes to the company's culture of innovation and leadership.

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Hewlett Packard Enterprise Development LP is committed to fostering a workplace where diversity and inclusion are integral to the company culture. Employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans and flexible working conditions, the company ensures that team members have what they need to succeed.

Professional Development and Growth

The commitment to employee growth is evident through comprehensive training and development programs that encourage continuous learning and career advancement. Leadership development and diversity training are pillars of the company's strategy, ensuring that all team members have the opportunity to lead and innovate.

Networking and Innovation

At Hewett Packard Enterprise Development LP, networking goes hand in hand with innovation. Employees are encouraged to connect with colleagues and leaders through various professional networks and company-sponsored events. This culture of collaboration drives the development of groundbreaking solutions and services, reinforcing the company's position at the forefront of the technology sector.

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