To provide technical expertise and support for planning, developing, organizing & coordinating large programs/projects. To provide project and change management training and coaching to key project teams. To research, evaluate and recommend new technologies, methodologies, processes and products to achieve major innovative improvements. To collect, analyze, and produce financial and performance indicators and forecasts related to project activity. To provide appropriate specifications for and coordination of programs that cross department/division lines.
Leads multiple complex programs/projects to ensure all components including computer systems, policies, processes, performance standards, training, etc. Are identified, assigned, and completed across department/ division lines. Provides project task assignments, priorities, schedules and activities for program/project team members as required by the size, complexity, and urgency of each program/project. Plans project objectives, ensures communication of plans, progress, and status to all parties. Organizes, directs & controls project/program design, development and testing. Manages a comprehensive and efficient process to establish priorities for assigned programs/projects by conducting priority setting sessions and informing all parties of established priorities, ensuring fair and complete consideration of the views of all end users, development support groups and management. Performs the collection, analysis and reporting of indicators of financial and operational performance of department processes to measure customer satisfaction and operational efficacies, making the necessary adjustments to the process to ensure the optimum benefit. Analyzes and predicts the consolidated impact to capacity and performance of the department processes by proposed and/or planned programs/projects and new methodologies. Researches, evaluates & recommends emerging technologies, new business & management techniques, philosophies & methodologies. Works across department/division/subsidiary lines concerning technologies and methodologies for department programs/projects; advises as to whether project development methods will be adequate, complete, and compatible with corporate methodologies. Participates on various committees and task forces to ensure consideration of program needs and to determine and provide information regarding proposed projects involving department. Prepares and presents reports and briefings to various organizations & individuals including executive management and officers & directors. Analyzes problems/issues/concerns involving policies, processes and performance requirements for programs, determines required corrective action, and performs necessary actions to resolve. Collects, researches, analyzes, defines user requirement specifications for program/project and communicates to appropriate technical groups. Participates in systems design meetings as appropriate. Performs other duties as assigned.
Bachelor's degree/equivalent in business, project management, computer science or directly related discipline. Seven (7) years exempt experience in project/ program management, project development, systems design/development or business planning and analysis. Experience in the use of project management/ planning software. Experience in planning major projects including development of project proposals, business cases, schedules and financial justification. PMP certification preferred. Demonstrated analytical, organizational and planning skills. Knowledge of standard program and financial management techniques. Strong human relations, leadership, and communication skills. Strong competencies in Microsoft Office (excel, word, powerpoint, access), sharepoint and microsoft project required.
Preferred Qualifications: Strong experience in AI, and digital fluency desired. Strong communication skills and ability to communicate with senior stakeholders. Working experience in an agile environment. Consultancy experience would be a plus.
Pay Transparency:
Pay:
Additional Details:
