Walgreens

Strategic Operations Manager

Walgreens$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in analytically intensive fields like investment banking or consulting.
  • Expertise in project management methodologies and financials.
  • Proven track record managing cross-functional, enterprise-wide change.
  • Strong presentation skills for reporting to executives and senior management.
  • Experience in operational issue identification and resolution.
  • Outstanding organizational and communication abilities.
  • Minimum 1 year of team leadership experience.

Responsibilities

  • Lead and manage complex, high-impact transformation programs across business units.
  • Execute prioritized programs while establishing management routines and focus.
  • Coordinate program activities to ensure timely delivery within budget.
  • Analyze and provide insights for operational effectiveness and benefits capture.
  • Manage project prioritization and ensure goal alignment.
  • Identify and resolve cross-functional risks and complexities.
  • Synthesize program outputs into executive-level presentations.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • 401(k) with company match to support retirement savings.
  • Paid time off for work-life balance and personal needs.
  • Employee discounts on products and services.
  • Professional development opportunities for career growth.
Full Job Description
Job Description

Job Summary
As a Strategic Operations Manager, you will serve as a trusted, results-oriented partner to leadership; independently owning complex, cross-functional programs from problem definition through execution. You will facilitate business case and timeline development, manage progress to milestones, and challenge assumptions where needed to ensure benefits are captured. You will be a partner with business teams to actively manage, proactively surface risks, and translate program complexity into clear, executive-ready recommendations and insights. Programs in this role are cross-functional in nature, carrying significant organizational impact and direct connection to the execution of corporate strategy. Strong analytical instincts, effective communication skills, and the ability to build and maintain trust across stakeholder environments are key.

Job Responsibilities
  • Leads, organizes, directs, manages and controls inter related program activities for transformation programs with most significant scope, benefits, and impact across business units.
  • Executes prioritized transformation programs, setting program management routines and bringing focus to the team on the activities required to deliver on planned benefits.
  • Directs program activities to ensure high quality results within defined time and budget schedules. Collaborates with business leaders and executive team to develop the end to end approach and evaluation of transformation programs.
  • Analyzes and shares program specific insights and recommendations to achieve operational effectiveness and expected benefits capture. Assesses and measures ongoing impact and evaluates changes to key assumptions or planned impact.
  • Ensures programs are completed according to time and budget schedules, and that objectives conform to division overall standards and operations objectives and project requirements.
  • Manages prioritization of projects within the program, ensuring that each project achieves its overall benefits.
  • Proactively works with program teams to identify cross functional complexities and resolve program level risks and issues.
  • Resolves high level conflicts and negotiates with stakeholders.
  • Manages the identification of needed expertise and requirements based on engagement model and functional expertise. When required, directs the activities of project teams through leadership and collaboration with other
  • If needed, oversees the performance management of matrixed team.
  • Processes and synthesizes transformation program outputs into executive level presentations, updates, risks, mitigations, and business recommendations.
  • When required, develops and mentors staff through onboarding, open communication, training and development opportunities and performance management processes, builds and maintains employee morale and motivation, ensures the team is appropriately staffed with required competencies, fosters a diverse and inclusive workplace.


External Basic Qualifications

  • Experience working in an analytically intensive field investment banking, management consulting, corporate development or business operations experience at another high touch company.
  • Extensive experience applying or executing project management methodologies and practices including developing a project plan, charter, scope, project management approach and management plans, including knowledge of complex project management financials.
  • Experience managing complex, cross functional, and enterprise wide change.
  • Experience presenting and reporting on program plans and cost benefit analysis to appropriate stakeholders, executives and senior management.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Strong organizational, written, and verbal communication skills.
  • At least 1 year of direct leadership, indirect leadership and or cross functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Advanced Excel & Financial Modeling - Demonstrated ability to build financial models, business cases, and cost-benefit analyses independently from raw data. Candidates should be comfortable with pivot tables, SUMIFS, VLOOKUP/XLOOKUP, and multi-tab model structures. The ability to structure and present a clean unit economics analysis without assistance is the baseline expectation.
  • Executive-Ready Presentation Development - Demonstrated ability to design and produce executive-level presentations independently with clean structure, tight narrative, and professional formatting. Candidates should be able to present presentations they built from scratch and speak to the choices they made in structuring the story for a senior audience.
  • Healthcare or Pharmacy Industry Knowledge - Familiarity with pharmacy economics, health system operations, specialty pharmacy programs, or related healthcare business models is a meaningful advantage. Understanding of how Walgreens generates revenue, through pharmacy, front-end, and specialty channels, and the strategic pressures the business faces is a differentiator for internal and external candidates alike.
  • Strategic Planning Experience - Experience supporting or facilitating strategic planning processes, including long-range planning, initiative prioritization, or business case development for executive audiences.
  • Influence & Stakeholder Navigation - Demonstrated ability to influence senior stakeholders without formal authority, building the business case, earning trust through credibility, and driving alignment across competing priorities.
  • Project Management - Project management certifications or significant experience. Familiarity with PPM tools and project management techniques.


The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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