McLaren Health Care

Strategic Operations Lead

McLaren Health Care$95K — $115K *
Flint, MI 48504In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, business administration, nursing, public health, or related field.
  • 5+ years in managed care or health plan operations with a focus on operational initiatives.
  • 3+ years leading cross-functional projects without direct supervisory authority.
  • Master's degree in a relevant field (preferred).
  • Certifications such as PMP, Lean Six Sigma, or Agile (preferred).
  • Experience with Medicaid, Medicare Advantage, or dual-eligible health plans (preferred).
  • Proficient in healthcare analytics tools including Power BI, Tableau, or SQL (preferred).

Responsibilities

  • Partner with the Director of Health Services Operations to implement strategic initiatives.
  • Drive operational excellence and regulatory readiness across multiple healthcare programs.
  • Lead enterprise initiatives with a focus on data-driven decision-making.
  • Influence departmental performance through effective project leadership.
  • Facilitate continuous process improvement to meet organizational goals.

Benefits

  • Comprehensive health benefits package.
  • Opportunities for professional development and certifications.
  • Flexible work arrangements.
  • Access to a supportive team and collaborative work environment.
Full Job Description
Position Summary:

The Strategic Operations Lead serves in an individual-contributor role that partners directly with the Director of Health Services Operations to advance strategy, performance, and regulatory readiness across Utilization Management (UM), Care Management (CM), and related Medical Management programs. This role drives strategic initiatives, operational excellence, regulatory readiness, business performance, and cross-functional execution to support organizational goals and regulatory requirements. This role influences departmental performance without direct supervisory responsibility. The role leads enterprise initiatives and ensures execution of department priorities through data-driven decision making, project leadership, and continuous process improvement.

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Qualifications:

Required:
  • Bachelor's degree in healthcare administration, business administration, nursing, public health, or a related field.
  • Five (5) years' progressive experience in managed care, health plan operations, utilization management, care management, quality, compliance, or strategic operations with three (3) years of progressive responsibility in leading cross-functional or enterprise operational initiatives without formal authority over the teams involved.


Preferred:
  • Master's degree in healthcare administration, business administration, nursing, public health or a related field.
  • PMP, Lean Six Sigma, Agile, or equivalent certification.
  • Two (2) years' experience in Medicaid, Medicare Advantage, Commercial, or Dual-Eligible health plans
  • Two (2) years' experience with CMS, NCQA, and state regulatory requirements
  • Two (2) years' experience with population health, UM, or CM platforms.
  • Two (2) years' experience with Power BI, Tableau, SQL, or other healthcare analytics tools

About McLaren Health Care

McLaren Health Care Corporation is a Michigan-based, fully integrated health network committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 15 hospitals, ambulatory surgery centers, imaging centers, a 490-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 620,000 lives in Michigan and Indiana, home health and hospice providers, retail medical equipment showrooms, pharmacy services, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Barbara Ann Karmanos Cancer Institute, one of only 51 National Cancer Institute-designated comprehensive cancer centers in the U.S. McLaren has 28,000 employees and more than 90,000 network providers throughout Michigan and Indiana.
Learn more about McLaren Health Care
Size
26,000 employees
Industry

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