Stryker Corporation

Strategic Operations Associate - DC/Philadelphia

Stryker Corporation$74K — $108K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred college degree in a related field
  • Experience in an operating room with knowledge of anatomy and surgical techniques
  • Proven competency in on-the-job training
  • Ability to lift up to 50 pounds occasionally, and 20 pounds consistently
  • Willingness to travel up to 80% of the time
  • Strong communication skills, both verbally and in writing
  • Excellent problem-solving and analytical skills

Responsibilities

  • Provide account coverage to ensure uninterrupted customer service
  • Ensure effective surgical care related to Stryker Endoscopy equipment
  • Troubleshoot and maintain Stryker Endoscopy equipment
  • Build and maintain relationships with surgeons, patients, and hospital staff
  • Support regional management with daily operations and strategic planning
  • Participate in regional projects aimed at continuous improvement
  • Assist in onboarding and training new specialists

Benefits

  • Work flexibility with a remote position
  • Access to professional development opportunities
  • Engagement with a diverse team of healthcare professionals
  • Supportive work environment focused on quality and improvement
  • Opportunities for personal growth through challenging responsibilities
Full Job Description
Work Flexibility: Remote

Position: Operation's Associate

Department: Operations

EEO Code: 4-1

Exempt/Non-Exempt: Exempt

Date Revised: September 30th, 2015

The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position.

General Description:

Assists Onsite Regional Manager and Supervisors with daily operations of the region with a specific focus on account coverage

Essential Functions:

  • Provides account coverage within the region to ensure uninterrupted customer service.
  • Ensures effective surgical care to patients as related to Stryker Endoscopy equipment.
  • Responsible for trouble-shooting and maintaining Stryker Endoscopy equipment.
  • Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other Stryker employees and partners.
  • Effectively builds and maintains relationships and trust in both new and existing accounts
  • Supports Regional Manager and Supervisor with daily operations, planning, and administration
  • Supports regional projects and continuous improvement initiatives
  • Supports quality and lean initiatives by observing best practice utilization and communicating to RQA and Supervisor
  • Supports onboarding and training of new specialists
  • Supports the implementation of new customer accounts
  • Communicates injuries, reportable occurrences and performance related feedback
  • Provides Onsite Regional Manager and Supervisor with information from team leaders / specialists with essential material for reviews, corrective actions and other administrative duties regarding specialists.
  • Adheres to all policies and procedures put forth in the sales code of conduct.


QUALIFICATIONS:

  • College Degree Preferred
  • Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques.
  • Must have proven competency in on the job training
  • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
  • Up to 80% overnight Travel Required
  • Must be able to review printed materials.
  • Must be able to communicate with large groups of people.
  • Must be able to communicate telephonically.
  • Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.).
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be able to generate and explain detailed forecasts, guidelines and procedures.
  • Must be able to analyze and resolve non-routine product issues using independent judgment.
  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
  • Excellent analytical skills.
  • Excellent interpersonal skills.
  • Excellent equipment problem-solving skills.
  • Excellent organizational skills.
  • Excellent Leadership skills
  • Demonstrates professional work ethic and attitude at all times.

Respects patient confidentiality.

  • $74,100 - $108,600 USD Annual


Travel Percentage: 80%

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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