The Change Management Lead will build and lead Bluespring Wealth Partners' enterprise change management
capability. This hands-on role will establish practical standards, tools, governance, communications, training, and
adoption measures that help corporate teams and partner firms implement change successfully. The role supports
enterprise transformation, technology commonality, integrations, operating model changes, and process improvements
while protecting the advisor, employee, and client experience.
The ideal candidate can create a scalable capability from the ground up, influence without direct authority, and balance
enterprise consistency with the operating realities of independent partner firms.
What you'll Do:
• Build the change management function: Establish a pragmatic organizational change management methodology,
governance model, service approach, playbooks, templates, intake criteria, and reusable tools.
• Lead change delivery: Develop and execute change strategies for major transformations, technology
implementations, integrations, commonality programs, and process or operating model changes.
• Assess impact and readiness: Conduct stakeholder, change impact, readiness, capacity, and risk assessments;
translate findings into clear actions, owners, milestones, and escalation needs.
• Enable adoption: Create integrated plans for communications, engagement, training, manager enablement,
resistance management, go-live readiness, reinforcement, and sustainment.
• Advise leaders and sponsors: Align leaders on the case for change, decisions, messages, expected behaviors, and
sponsorship actions; provide concise briefings and decision-ready updates.
• Manage the change portfolio: Maintain visibility into major initiatives, affected audiences, timing, dependencies,
organizational capacity, and change saturation; recommend sequencing and mitigation actions.
• Engage partner firms and advisors: Tailor adoption approaches by stakeholder needs, business model, geography,
technology environment, and readiness while clearly distinguishing enterprise standards from areas of flexibility.
• Build and support a Change Champion network: Equip champions across partner firms and corporate functions with
messaging, tools, training, feedback channels, and escalation paths.
• Measure adoption and value: Define a focused set of readiness, proficiency, utilization, compliance, sentiment,
sustainability, and outcome measures; use results to identify corrective actions and improve future delivery.
• Build organizational capability: Coach sponsors, managers, project teams, and change practitioners; maintain
reusable assets and incorporate lessons learned into the enterprise approach.
KEY WORKING RELATIONSHIPS
Executive sponsors; Business Operations & Integrations; partner-firm leaders and advisors; Platform Innovation &
Operations; Technology; Compliance; Human Resources; Finance; Marketing and Communications; project and
program leaders; external consultants; and Kestra Holdings shared-service partners.
What You Bring:
• Bachelor's degree in a relevant field or equivalent experience.
• 7+ years of progressive experience in organizational change management, business transformation, organizational
effectiveness, program management, consulting, or a related discipline.
• Demonstrated experience creating enterprise change strategies, governance, standards, and reusable tools, and
applying them to large-scale technology, integration, operating model, or process initiatives.
• Ability to assess stakeholder impacts, readiness, resistance, adoption risks, and sustainment needs and convert
findings into practical delivery plans.
• Strong executive communication, facilitation, coaching, influencing, and stakeholder-management skills, including
the ability to influence without direct authority.
• Ability to manage multiple priorities, work across corporate and field-based teams, and connect adoption measures
to business outcomes.
PREFERRED QUALIFICATIONS
• Prosci Change Management Practitioner, CCMP, or equivalent credential; complementary program or process
improvement certification is a plus.
• Experience in wealth management, registered investment advisory, financial services, FinTech, or professional
services.
• Experience supporting mergers, acquisitions, post-acquisition integrations, technology migrations, organization
redesign, or operational commonality programs.
• Experience building a change management function, Center of Excellence, or enterprise change portfolio from
inception.
• Familiarity with advisor technology, CRM, client portals, portfolio and trading platforms, or data transformation.
SUCCESS IN THIS ROLE
• A repeatable, right-sized Bluespring change framework is used consistently across priority initiatives.
• Leaders and initiative teams have timely visibility into readiness, capacity, resistance, adoption risk, and required
interventions.
• Communications, training, and engagement are targeted to stakeholder needs and support measurable proficiency
and adoption.
• Partner-firm and advisor feedback is gathered, themes are addressed transparently, and disruption is actively
managed.
• Post-implementation insights, reusable assets, and adoption results improve the speed and quality of future change
efforts.
Internal Application Policy:Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
Benefits to support you:- Competitive pay and benefits with a large employer (over 1600 employees nationwide)
- 401(k), health insurance, and a competitive benefits package
- Work in a supportive, collaborative environment committed to professional excellence
- Help clients navigate meaningful financial decisions with confidence
- Opportunities for training, development, and long-term growth within the firm
- Tuition reimbursement for qualified expenses