Adyen

Strategic Incentive Manager

Adyen$120K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Commercial or Revenue Operations roles combining tech, consulting, analytics, and operations
  • Proven track record in optimizing workflows and scaling operations in commercial teams
  • Strong project management skills with successful project rollout experience
  • Excellent communicator with stakeholder management and influence capabilities
  • Deep understanding of technology product functionalities (Salesforce, Clay, Gong, Marketo, Sales Nav, etc.)
  • Demonstrated ability to lead complex programs and projects simultaneously
  • Expertise in learning development to enhance business process understanding

Responsibilities

  • Provide strategic recommendations for process optimization across commercial functions
  • Oversee Roadmap Execution and annual prioritization management
  • Collaborate with stakeholders to understand needs and challenges in workflows
  • Advocate for the commercial function within Revenue Operations to align workflows with end-user needs
  • Analyze process gaps against the end-user experience
  • Work with the Revenue Operations Technology team on scalable solutions for process gaps
  • Engage with Regional RevOps leads to address regional needs and enhance practices
  • Drive the adoption of operational workflows in the market

Benefits

  • Office-first collaboration with an emphasis on teamwork
  • Five business days response time to applications
  • Standard interview process duration of about four weeks with flexibility offered
Full Job Description
Strategic Incentive Manager

A Strategic Incentive Manager designs and oversees compensation programs-such as bonuses and commissions - to align employee behavior with company goals, driving performance, motivation, and retention. They blend data analysis, financial acumen, and HR strategy to create, monitor, and adjust incentive plans, often using automated tools for accuracy and compliance

The role is under the GTM Ops team, and part of the RevOps team. This role works closely with reward team, finance and the commercial leadership

Focus: High-level program development, performance analysis, and acting as a strategic partner to commercial leadership to ensure incentives drive the right business behaviors.

  • Key Responsibilities:
    • Program Development: Act as the primary architect for designing and refining incentive plans (Sales, SDR, AM, and Partnerships) that align with evolving business goals.
    • Data Analysis & Strategic Reporting: Analyze performance trends and the effectiveness of current plans to provide leadership with data-driven insights for calibration.
    • Leadership Partnering: Serve as the main point of contact for commercial engine leadership and enablement teams regarding incentive strategy.
    • System Input: Provide strategic requirements for system developments to ensure tools support long-term incentive goals.
    • Escalations: Handle high-level support escalations and complex exceptions within the commission programs
    • Cross function collaboration - close relationship with rewards team on defining best-in-class compensation model, including market analysis with competitors.


  • Core Qualifications:
    • Extensive experience (5+ years) in incentive strategy or compensation design.
    • Strong analytical mindset with the ability to turn complex data into strategic recommendations.
    • Strong leadership, project management, and organizational skills, with the ability to lead and manage multiple projects at the same time
    • Strong critical thinking skills and attention to detail with the ability to apply discretion and sound judgement to efficiently and effectively solve problems
    • Exceptional communication skills for collaborating with senior leadership.
    • Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
    • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values


San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About Adyen

Adyen is a Dutch payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments. The company was founded in 2006 and has since grown to become one of the largest payment processors in the world. Adyen's platform is designed to be flexible and scalable, allowing businesses of all sizes to accept payments in a variety of currencies and payment methods. The company's clients include some of the world's largest companies, such as Uber, Spotify, and Microsoft.
Learn more about Adyen
Size
2,180 employees
Industry
Founded
2006
NASDAQ

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