Strategic Implementation & Process Improvement Consultant

Horace Mann - Agent Opportunities

$76K — $106K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 5+ years in the insurance industry.
  • Experience leading projects and managing priorities.
  • Strong background in process development and improvement.
  • Proven track record of influencing stakeholders without direct authority.

Responsibilities

  • Partner with sales leaders to execute strategic opportunities for growth.
  • Collaborate with field leadership on sales effectiveness strategies.
  • Lead high-impact projects from inception to post-launch evaluation.
  • Develop project plans and success metrics for initiatives.
  • Monitor project progress and address risks proactively.
  • Analyze and improve existing processes for efficiency.
  • Build strong relationships across business units to ensure alignment.

Benefits

  • Opportunity to drive significant business initiatives.
  • Role involves collaboration with senior leadership.
  • Mentorship and growth opportunities in project leadership.
  • Supportive culture focused on operational excellence.
Full Job Description
Horace Mann is seeking a highly collaborative and results-oriented Strategic Implementation & Process Improvement Consultant to drive key initiatives that support the growth and effectiveness of our Worksite Distribution organization.

In this role, you will serve as a strategic partner to sales leadership, helping identify opportunities, improve processes, and implement solutions that enhance recruiting, onboarding, sales performance, technology adoption, and operational effectiveness. You'll lead high-impact projects from concept through execution, ensuring initiatives are successfully implemented and deliver measurable business results.

This is an exciting opportunity for a professional who enjoys solving complex business challenges, influencing stakeholders, and helping teams execute strategic priorities.

What You'll Do

Strategic Planning & Business Partnership
  • Partner with sales leadership to identify, prioritize, and execute strategic opportunities that support business growth and operational excellence.
  • Collaborate with field leadership to develop and implement tactics and strategies that drive sales effectiveness and field performance.
  • Serve as a trusted advisor to stakeholders by identifying opportunities to improve processes, systems, and business outcomes.

Project Leadership & Implementation
  • Lead strategic and tactical projects from inception through implementation and post-launch evaluation.
  • Develop project plans, timelines, communication strategies, and success metrics to ensure effective execution.
  • Monitor implementation progress and proactively address risks, obstacles, and dependencies.
  • Evaluate effectiveness of implemented processes and initiatives to ensure consistent execution and desired outcomes.

Process Improvement & Operational Excellence
  • Analyze existing processes and identify opportunities to improve efficiency, effectiveness, and user experience.
  • Develop and implement scalable processes, tools, and best practices that support field operations and business objectives.
  • Ensure alignment between Worksite Agency Support activities and broader Worksite Distribution initiatives.

Stakeholder Engagement & Communication
  • Build and maintain strong relationships across business units to foster collaboration and alignment.
  • Coordinate with field leaders, operational teams, and business partners to ensure successful execution of key initiatives.
  • Communicate project status, priorities, and outcomes to leadership and field stakeholders.
  • Identify, prioritize, and communicate key projects, programs, and initiatives throughout the organization.

Qualifications & Experience

Required
  • Bachelor's Degree or equivalent relevant professional experience.
  • 5+ years of experience within the insurance industry.
  • Proven experience leading projects, implementing business initiatives, and managing multiple priorities simultaneously.
  • Strong process development, implementation, and continuous improvement experience.
  • Demonstrated success working with multiple stakeholders and influencing without direct authority.

Preferred
  • Experience supporting sales organizations, distribution channels, or field operations.
  • Experience with project management methodologies and change management principles.
  • Knowledge of Worksite, Voluntary Benefits, or Insurance Distribution operations.

Skills & Competencies

Leadership & Collaboration
  • Strong relationship-building skills with the ability to work effectively across all levels of the organization.
  • Ability to create alignment and drive action among diverse stakeholder groups.
  • Team-focused mindset with the ability to foster collaboration and shared success.

Project & Process Management
  • Exceptional planning and organizational skills.
  • Ability to manage multiple projects and competing priorities simultaneously.
  • Strong process analysis, development, and implementation capabilities.

Communication & Influence
  • Excellent presentation, business writing, facilitation, and negotiation skills.
  • Ability to clearly communicate complex concepts to diverse audiences.
  • Strong executive presence and stakeholder management abilities.

Business Acumen
  • Strategic thinker with strong analytical and problem-solving skills.
  • Ability to connect operational activities to broader business objectives and growth initiatives.

Additional Information
  • Normal office environment.
  • Periodic travel may be required.

Pay Range:
  • $76,600.00 - $106,450.00/annually

Salary is commensurate to experience, location, etc.

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