Global Payments

Strategic Growth Partner

Global Payments$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in strategic account management or business consulting with enterprise clients
  • Strong executive communication skills capable of influencing senior stakeholders
  • Experience driving growth within large, complex organizations
  • Ability to analyze data and translate insights into strategy
  • Proven success in cross-functional leadership
  • Comfortable working onsite in a fast-paced client environment

Responsibilities

  • Develop and execute a joint growth strategy that aligns Partner priorities with our solutions
  • Identify new revenue opportunities across business units and product lines
  • Lead monthly business reviews with strategic recommendations
  • Monitor competitive trends to proactively position new solutions
  • Serve as the primary onsite liaison between the partner's leadership and internal teams
  • Build trusted advisor relationships with executives and stakeholders
  • Oversee execution of partner initiatives ensuring timelines and quality standards are met

Benefits

  • Opportunities for personal and professional growth
  • Access to a thriving and innovative company culture
  • Collaboration with diverse and cross-functional teams
  • Engagement in high-impact strategic decision-making
  • Participation in product enhancement discussions
Full Job Description
Make your mark at one of the biggest names in payments. The Strategic Growth Partner serves as the embedded, day-to-day strategic advisor and operational leader for one of our most important enterprise partners. This role sits with the partner, acting as the bridge between their business objectives and our company's capabilities. The Strategic Growth Partner is accountable for driving growth, strengthening the relationship, identifying new opportunities, and ensuring flawless execution of all initiatives.

What you'll own

Strategic Leadership & Growth
  • Develop and execute a joint growth strategy that aligns Partner priorities with our solutions and long-term roadmap.
  • Identify new revenue opportunities across business units, product lines, and emerging needs.
  • Lead monthly business reviews with data-driven insights, performance metrics, and strategic recommendations. (Three onsite Leadership QBRs, and bi-monthly business performance reviews)
  • Monitor competitive and industry trends to proactively position new solutions. Participate in the Clients' feedback forums (e.g. Facebook, Confluence). Being involved in the Client's (Rent Manager) User Group.

Partnership & Relationship Management
  • Serve as the primary onsite liaison between the partner's leadership and internal teams.
  • Build trusted advisor relationships with executives, stakeholders, and operational leads.
  • Translate client needs into actionable plans for internal product, operations, and delivery teams.
  • Ensure exceptional client satisfaction through proactive communication and issue resolution.
  • Participate in Product Council meetings providing guidance on potential new product features and enhancements, driving design and being a "voice of the Client/Customer".

Operational Excellence
  • Oversee execution of all partner's initiatives to ensure timelines, KPIs, and quality standards are met. Bi-Weekly reporting/meeting on the progress of each initiative.
  • Coordinate cross-functional teams including product, analytics, engineering, and support.
  • Track and report performance metrics tied to growth, efficiency, and client outcomes. Holding the Client Success Management team accountable for sharing go-forward solutions.

Financial & Commercial Ownership
  • Own revenue growth targets for the partner account.
  • Support contract renewals and expansions through data-backed business cases.
  • Forecast revenue and pipeline in partnership with sales and finance teams


What you'll bring
  • 7+ years in strategic account management or business consulting with enterprise clients.
  • Strong executive communication skills with the ability to influence senior stakeholders.
  • Experience driving growth within large, complex organizations.
  • Ability to analyze data and translate insights into strategy.
  • Proven success in cross-functional leadership.
  • Comfort working onsite in a fast-paced client environment.


It's a bonus if you have

Success Metrics
  • Revenue growth and account expansion
  • Client satisfaction and relationship strength
  • Adoption of new solutions and initiatives
  • Operational performance against KPIs
  • Retention and renewal outcomes


About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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