Strategic Growth Manager

Giftogram

$75K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in B2B sales, account management, or customer growth roles
  • Experience managing or growing business relationships
  • Strong communication and relationship-building skills
  • Proactive mindset with a natural inclination for opportunity spotting
  • Ability to thrive in fast-paced environments
  • Experience with SaaS, incentives, HR tech, fintech, or enterprise customers preferred

Responsibilities

  • Manage and grow a portfolio of enterprise customers
  • Identify upsell and cross-sell opportunities across departments and teams
  • Build relationships with decision-makers across various functions
  • Lead customer conversations focused on growth and new use cases
  • Partner with Customer Success to ensure strong customer outcomes
  • Maintain a healthy pipeline of expansion opportunities
  • Accurately forecast revenue and activity in CRM tools

Benefits

  • Uncapped revenue accelerators based on quarterly performance
  • Collaborative work environment with cross-departmental interaction
  • Opportunity for strategic impact within growing enterprise accounts
  • Working with innovative technology in SaaS and fintech space
  • Professional growth and opportunity to build deep client relationships
Full Job Description
Strategic Growth Manager • Parsippany, NJ • Full-Time • In-Office

The Role

We're looking for a Strategic Growth Manager to grow and expand some of our largest customer relationships. This role is focused on uncovering new opportunities, building strong relationships across enterprise organizations, and helping customers use Giftogram in bigger and more strategic ways over time.

You'll work closely with Customer Success, Sales, Marketing, and Product while owning expansion revenue across your portfolio.

In This Role, You'll:
  • Manage and grow a portfolio of enterprise customers
  • Identify upsell and cross-sell opportunities across departments and teams
  • Build relationships with decision-makers across HR, Marketing, Operations, Finance, and Procurement
  • Lead customer conversations focused on growth, adoption, and new use cases
  • Partner with Customer Success to ensure strong customer outcomes
  • Maintain a healthy pipeline of expansion opportunities
  • Accurately forecast revenue and activity in HubSpot/Salesforce
  • Hit and exceed quarterly revenue goals with uncapped accelerators


You Might Be a Great Fit If:
  • 3+ years in B2B sales, account management, or customer growth roles
  • Experience managing or growing business relationships
  • Strong communication and relationship-building skills
  • Someone proactive who naturally looks for opportunities
  • Comfortable working in a fast-moving environment
  • Experience with SaaS, incentives, HR tech, fintech, or enterprise customers is a plus


Compensation: $90,000 - $120,000 OTE + Accelerators

OTE includes a base salary of $75,000- $100,000

Show Us Your Craft

Want to show us how you think? Include a short outreach message you might send to a senior stakeholder at an existing enterprise customer to open a conversation about expansion - for example, introducing a new use case, team, or department where Giftogram could add value.

This could be an email, a LinkedIn message, or a meeting request - we are interested in seeing how you approach growing relationships and creating opportunity inside large organizations.

No need to overthink it. Just show us how you approach thoughtful, strategic outreach.

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