Join a nationally significant effort advancing a resilient, healthy Maui community. Your work will support recovery that strengthens long-term sustainability by aligning water, wastewater, stormwater, and watershed outcomes for community rebuilding. In this role, you will deliver strategic capacity as an extension of a multidisciplinary team, translating complex challenges into actionable strategies through effective engagement approaches and facilitation.
This Strategic Engagement role is responsible for completing projects that include comprehensive assessments, analyses, development and implementation of transformation strategies and implementation plans for our client's businesses. Project elements can include strategic planning, organizational development, comprehensive planning, policy and procedure development, business process mapping, evaluation and development, and change management efforts with an emphasis on stakeholder engagement and facilitation. This role focuses on overall project delivery solving moderately complex problems, and providing guidance and training to less experienced colleagues. This position will make informed decisions within the practice area's broad guidelines and policies.
Responsibilities - Conduct targeted and/or comprehensive business assessments and development of implementation strategies and plans for our clients to enhance their operations and efficiency.
- Complete tasks or elements in development of client strategic plans and decision-making processes directly tied to the successful achievement of overall organizational and functional area goals.
- Execute organizational development and management services for clients to achieve organizational excellence.
- Execute development and implementation of stakeholder engagement and communications plans including communication piece development.
- Facilitate in-person and/or virtual stakeholder workshops across a diverse array of project, program, or other engagement needs to elicit input, foster alignment, and achieve desired engagement outcomes.
- Flexibility to adapt and execute various additional assignments based on evolving needs.
Preferred Requirements- Conduct targeted and/or comprehensive organizational and business assessments and develop actionable implementation strategies and roadmaps, including identification of risks, opportunities, and decision points to enhance operations, alignment, and program effectiveness.
- Support organizational effectiveness, governance alignment, and change readiness in environments requiring sustained community trust and extensive cross-agency coordination.
- Execute stakeholder engagement and communications planning, including development of communication materials, support to internal task leads for task-specific engagement, and mapping of program-level engagement processes
- Provide strategic advisory support on engagement and communications approaches to ensure alignment with broader organizational initiatives, recovery goals, governance frameworks, and policy priorities
- Facilitate in-person and/or virtual stakeholder workshops across a diverse array of project, program, or other engagement needs to elicit input, foster alignment, and achieve desired engagement outcomes.
- Advise on the selection and use of engagement tools and channels to support integration with existing or future organizational systems and alignment with program-level engagement processes.
- Coordinate with multidisciplinary teams and manage subconsultants to ensure alignment with project objectives, delivery expectations, and quality standards, while translating complex technical concepts into clear, understandable information for diverse audiences.
Mentorship- May provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.
- Manage and coordinate consultant teams while guiding clients through informed decision-making and providing strategic advisory support to program leadership.
Skills and Competencies- Working proficiency in systems thinking skills for analyzing organizational and business needs.
- Working proficiency in the process of researching, developing and communicating an understanding of a client's essential or critical business factors.
- Working proficiency in organizational development and management principles.
- Working proficiency in change leadership and management, decision support theories and models, and monitoring.
- Working proficiency in strategic planning, engagement and communications approaches and plans.
- Working proficiency in workshop design and implementation skills both in-person and virtual.
- Working proficiency in communication piece development in a variety of mediums (written, audio, video) and content formats (text, graphics, photo, sound, and video).
- Strong facilitation and interview skills.
- Strong communication (written and oral) and presentation skills.
- Developing leadership skills with the capability to inspire and guide a team.
- Working proficiency in managing multi-disciplinary teams including subconsultants
- Developing proficiency in governance and policy development. Specifically, familiarity with Hawaii-specific water regulations, water policy frameworks, and permitting requirements.
- Ability to navigate significant uncertainty while supporting informed decision-making.
Experience- Typically, a minimum of 5 years of relevant experience in a related role.
- Experience in analyzing organizational and business needs, organizational development, and change management.
- Typically certified in the SMS Framework, and progressing through the SMS competencies.
Preferred Experience- Experience working with public sector governance is an asset. Preference given to experience specifically related to water, wastewater, and/or stormwater sector in Hawaii
Education - A relevant degree or equivalent experience in business administration, management, communications or a related field.
Preferred Education - A relevant degree or equivalent experience in business administration, management, communications, urban planning, public policy or a related field.
Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location B: $116,000 - $158,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
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