Fresenius Medical Care

Strategic Clinical Quality Manager - Monongahela Valley & Western MD/PA - Western PA Region

Fresenius Medical Care$85K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse required
  • Certification in Nephrology Nursing or quality preferred
  • 3+ years dialysis experience required
  • 3+ years management experience in a clinical leadership role
  • Strong organizational, critical thinking, and customer service skills

Responsibilities

  • Facilitates implementation of quality programs in clinic procedures
  • Identifies opportunities for clinical quality improvement
  • Manages execution of clinical initiatives and education materials
  • Mentors staff in data collection and analysis
  • Collaborates with stakeholders to achieve quality goals
  • Utilizes evidence-based practices to address quality barriers
  • Conducts facility QAPI documentation reviews and evaluations

Benefits

  • Remote work flexibility within the Western PA region
  • High travel opportunities for career growth
  • Professional growth through mentorship and training
  • Access to ongoing education and resources
  • Collaboration with interdisciplinary teams for enhanced quality improvement
Full Job Description
Position location: You will be able to work remotely, from your home location, in the United States

This is a remote opportunity within the Monongahela Valley & Western MD/PA operational area! The individual selected must reside in the Western PA Region. Travel required!
  • Monday-Friday schedule with no night or weekend shifts.
  • 80% Travel Required - multiple area assignments
  • Eligible for an annual bonus based on both company and individual performance.
  • Position covers all 3 modalities (incenter, inpatient, home therapies).
  • Chance to serve as a quality improvement subject matter expert.
  • Ability to have a significant influence in supporting clinics, patients, and care teams.
  • Career growth and advancement opportunities within the organization.

PURPOSE AND SCOPE:

Serves as a quality improvement champion and role model by promoting and supporting the use of Continuous Quality Improvement (CQI) principles, methods, and tools to improve processes and patient outcomes at the facility and area levels. Must have effective communications with the clinic interdisciplinary team (IDT) and must produce effective quality assessment and performance improvement activities which positively influence the assigned dialysis clinics clinical quality outcomes. The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g. in-center, in-center and Home Modalities, or home hemodialysis and home peritoneal dialysis), and is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Facilitates the implementation and integration of the FKC Quality programs and initiatives into the facilities' standard

operating procedures through teamwork and collaboration with the facility clinical, interdisciplinary and operations

teams.
  • Serves as a subject matter expert for clinical quality matters when collaborating with other RNs and members of the Clinic IDT. Identifies clinical quality improvement opportunities in the assigned area to achieve CMS Conditions for Coverage and FMS quality program requirements.
  • Manages the execution of Quality and other clinical initiatives, interventions and standardized education materials with

Clinic teams within the assigned area(s).
  • Provides general direction, nursing and clinical guidance related to appropriate theoretical perspectives and feedback based

upon professional standards and FMCNA guidelines to support facility RNs within the assigned area in achieving the desired

outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction.
  • Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Nutritional Services, Social Work Services Regulatory and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement.
  • Mentors and trains staff to collect, trend, and analyze data on a day-to-day basis to monitor the effectiveness of their clinical

and operational processes to impact patient centered care resulting in improved patient outcomes and satisfaction and

decreased morbidity and mortality.
  • Utilizes evidence based and best demonstrated practices to address barriers to quality improvement. This includes

promoting the adoption and utilization of Medical Advisory Board Recommended Algorithms and Standing Orders,

clinical pathways and clinical policies and procedures to improve care coordination and care delivery.
  • Leverages available tools, resources and informatics technology to focus on targeted patient populations.
  • Applies current knowledge of FMS clinical and administrative policies and procedures, available internal resources, working knowledge of CMS Conditions of Coverage for ESRD facilities, Value Based Payer Programs, knowledge of quality

improvement concepts, principles and practices to perform tasks and duties.
  • Utilizes quality improvement techniques to promote collaboration between facilities and areas to share processes and

strategies for success. Mentors and assists facilities in identifying effective practices applicable to their needs, in testing for

desired results, and the adoption and implementation of these practices.
  • Under the direction of Clinical Quality leadership, provides guidance, interpretation and subject matter expertise to clinical and

operations teams regarding quality related clinical policies and procedures, clinical standards, quality improvement tools and

electronic applications.
  • Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) documentation and attends QAPI

meetings at a frequency determined by Clinical Quality leadership.
  • Collaborates with facility management staff to evaluate the effectiveness of the facility QAPI Program and CQI activities utilizing the following processes.
  • Reviews completion of facility QAPI activities including but not limited to adherence to the QAPI calendar, completion of QAPI

minutes, attendance, tools and electronic applications
  • Attends and participates in regional, area, facility and team meetings as appropriate which may include quality team building

and staff development and other meetings as appropriate.
  • Collaborates with appropriate management staff as needed to achieve effective inter-disciplinary, intra-disciplinary and clinic relationships.
  • Identifies risk areas and opportunities for improvement.
  • Assists with root cause analysis and action plan development and evaluation as needed.
  • Provides written or verbal recommendations to facility and area management.
  • Utilizes adult education principles in the execution of education programs and processes that facilitate the implementation

and incorporation of the company's quality standards and the practice of Continuous Quality Improvement in facility standard

procedures.
  • Accountable for outstanding customer service to all external and internal customers, including patients, staff, physicians, field

management and staff, and payers, including disease management entities.
  • Develops and maintains exceptional working relationships through effective and timely communication with all customers
  • Under the direction of Clinical Quality leadership, assists with various projects as assigned.
  • Performs other related duties as assigned.


PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Day-to-day work includes desk and personal computer work and interaction with facility staff and physicians.
  • The work environment is characteristic of a health care facility with air temperature control and moderate

noise levels. May be exposed to infectious and contagious diseases/materials.
  • The position requires travel between assigned facilities and various locations within the community, approx. 60%.
    • Travel to Regional, Division and Corporate meetings may be required.


SUPERVISION:

None

EDUCATION AND REQUIRED CREDENTIALS:
  • Registered Nurse required
  • Certification in Nephrology Nursing or quality preferred.


EXPERIENCE AND SKILLS:
• 3+ years dialysis experience required.
• 3+ years management experience in a clinical leadership role.
• Strong organizational, critical thinking and customer service skills.
• Demonstrated leadership competencies and adaptability to changes in priorities.
  • Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities

• Strong verbal and written communications skills,
• Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues

About Fresenius Medical Care

Fresenius Medical Care is a German company specializing in the production of medical supplies, primarily to facilitate or aid renal dialysis. The company is a leading provider of products and services for people with chronic kidney failure. Fresenius Medical Care operates in more than 120 countries and has over 120,000 employees. The company's products and services are used to treat approximately 3.4 million patients worldwide. The company is committed to improving the quality of life of patients with kidney disease and to providing innovative products and services that meet the needs of patients and healthcare professionals.
Learn more about Fresenius Medical Care
Size
122,635 employees
Market Cap
$9.2 billion
Industry
Net Income
$1.1 billion
Founded
1996
Revenue
$17.8 billion
NASDAQ

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