General informationLocation Remote
Function Sales
Business Unit Shared Services
Full-time/Part-time Full Time
Salary Range Min - Max (USD) $116100 - $191500
Country United States
Date 17-Aug-2026
Job ID 5806
JOB SUMMARY: Advanced professional role, serving clients by identifying and providing product-based solutions to satisfy their unique needs. Sells products and/or services and manages relationships with existing named accounts to ensure satisfaction, alignment of One Call's Workers Compensation Strategy with One Call's Corporate Strategy, account retention, and continued revenue growth. Assigned to large, complex, high visibility, strategic, or tactically important accounts. Determines methods and procedures towards strategic initiatives and may coordinate activities of other personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES: - Meets with current and future customers to review product portfolio and create custom solutions based on need and desired outcome.
- Provides product service or technical information by answering customer questions or requests, RFPs, or RFQs
- May negotiate contract terms and close sales by agreeing to terms and conditions.
- Prepares custom presentations and reports for head office and keeps customer records.
- Attends sales calls or on-site visits, and reviews quotes/proposals.
- Provides product feedback to appropriate stakeholders and development teams based on client input.
- May ensure that post-sales support or implementation services meet customer expectations.
- Serves as a leader of authority with expert-level knowledge in one or more areas.
- Makes authoritative decisions and recommendations.
- Plans, organizes, & guides projects as needed.
- May be called on to consult in other areas.
- Works to achieve assigned sales quota.
- Demonstrates product and industry knowledge including various solutions, market strategies, and competitive intelligence.
- Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in sales software for assigned clients.
- Implements account coverage methodologies that ensure 100% renewal rates of current One Call clients.
- Identifies and reports "at risk" clients and escalates to executive management; prepares, implements and executes "at risk" plan.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS: - A BS/BA degree from an accredited college/university; MBA or advanced degree in related field of study preferred
- A minimum of 5 years of sales solutions engineering/architecture experience required; 10 years preferred.
ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES: - Good understanding of One Call products and services
- General knowledge of workers' compensation industry
- Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels.
- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.
- Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
- Ability to show established track record of involvement in industry trade groups preferred.
- Ability to work both independently and in a team environment.
- Expert knowledge of Microsoft Office suite of applications, CRM software, and data visualization tools.
- Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.
- Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
- Ability to work both independently and in a team environment.
- Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.
PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT: - This position will be performed primarily in the colleague's home but will also require travel to other sites and include both sedentary and active work.
- Work-from-home requirements include the colleague's ability to set up computer equipment within their home office.
- Travel requirements include the colleague's ability to move between work locations for client meetings and other field work assignments.
- During duties located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving and managing air travel), use hands and fingers, speak and hear.
- The employee may be required to travel up to 50% of their working hours.
- The colleague must be able to remain in a stationary position, operate a computer and other office equipment, perform repetitive motions, assess information and files stored electronically, converse with customers and exchange accurate information.
- The colleague must be able to discern text displayed on a monitor and input data into specific fields using a keyboard.
- The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
- The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.
Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.
