Royal Caribbean Group

Strategic Accounts Manager

Royal Caribbean Group$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of proven outside sales experience, preferably in travel industry.
  • Bachelor's degree preferred; combination of education and experience considered.
  • Strong negotiation and financial acumen required.
  • Excellent presentation and communication skills essential.
  • Proficient in technology and sales automation tools.
  • Must be able to travel within assigned territory and work flexible hours.

Responsibilities

  • Develop and maintain relationships with key decision-makers and teams within travel accounts.
  • Negotiate annual contracts focused on revenue growth and marketing fund allocation.
  • Analyze sales data to present business reviews to accounts and identify trends.
  • Create promotional strategies with a strong focus on ROI.
  • Conduct agent trainings to enhance brand knowledge and support.
  • Keep customer profiles updated in CRM systems to track performance metrics.
  • Collaborate with internal teams to identify and execute new sales opportunities.

Benefits

  • Onsite work from Georgia indicates strong teamwork and collaboration environment.
  • Opportunity to work in a thriving and dynamic industry with growth potential.
  • Access to ongoing training and professional development resources.
  • Possibility of engaging with diverse teams across the company.
Full Job Description
Royal Caribbean Group's Sales Team has an exciting career opportunity for a full time Strategic Accounts Manager reporting to the Dir, Market Sales. This position will be working onsite from Georgia. Position Summary: Responsible for profitable revenue generation from assigned retail travel accounts (generating a minimum of $50K in annual revenue) with a cumulative portfolio of $18M. Field Sales Manager is accountable for growth of assigned accounts to meet company sales and growth goals with emphasis on account penetration. Essential Duties and Responsibilities: • Builds and maintain relationships with decision-makers, front line advisors and managing team of accounts within territory. • Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds. • Analyzes sales data and business trends to conduct business reviews with assigned accounts. • Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing. • Conducts and coordinates agent trainings, ensuring the development of Celebrity brand champions. Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources. • Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation) • Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region. • Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives. • Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation). • Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation. • Field Sales Manager will perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications, Knowledge and Skills: • Minimum 3 to 5 proven outside sales experience required. • Travel industry preferred. • Must be able to travel and live in assigned territory. • Established success and proven proficiency in the core competencies required. • Bachelor's degree preferred, or combination of education and experience. • Must be able to work weekends and evenings. • Applies sound judgment • Negotiation Skills • Financial /Business acumen • Presentation and Communication skills • Information Management (Technology; Sales Automation) • Territory Management • Interpersonal and Collaboration skills • Sales Aptitude and Ability • Strong solution selling skills • Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions • Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability • Fosters Collaboration and Cooperation • Champions Change and Innovation • Responsible for profitable revenue generation from assigned accounts (generating a minimum of $50K in annual revenue) with a cumulative portfolio of approximately $18M. • Valid commercial driver's license • Ability to travel to key accounts The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Royal Caribbean Group.
Learn more about Royal Caribbean Group
Size
10,001 employees
Industry

Similar Jobs

More Jobs at Royal Caribbean Group

More Hospitality & Recreation Jobs

  • Director of Operations
    $90K — $110K *
    Burger King
    American Fork, UT 84003 (Utah County)
  • Royal Caribbean Group
    Manager, Field Sales
    $80K — $95K *
    Royal Caribbean Group
    Toronto, ON M3C 0E3
  • Fitness Coach
    $52K — $156K *
    Orange theory
    Fairfax, VA 22030 (Fairfax City County)
  • Hotel General Manager
    $80K — $95K *
    American Business Solutions, Inc.
    Canton, OH 44708 (Stark County)
  • Dir, Catering
    $95K *
    Elior North America
    San Francisco, CA 94112 (San Francisco County)

Find similar Strategic Accounts Manager jobs: