Ascend Learning

Strategic Account Manager - South Territory

Ascend Learning • $80K — $115K *
La Puente, CA 91744In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 6+ years of relevant sales work experience
  • Proven negotiation skills for securing advantageous agreements
  • Skilled in delivering tailored solutions to clients
  • Strong analytical abilities for sales data interpretation
  • Prior track record of influencing stakeholders at executive level
  • Nursing education industry knowledge preferred

Responsibilities

  • Serve as the primary contact for strategic accounts and build strong client relationships
  • Identify key stakeholders within client organizations
  • Manage existing client relationships to ensure retention and loyalty
  • Nurture a sales pipeline with timely follow-ups and tracking
  • Develop strategic roadmaps to address client objectives and pain points
  • Prepare and present sales strategies and close deals
  • Ensure successful delivery of solutions to exceed client expectations

Benefits

  • Health, dental, and vision insurance
  • Company paid life insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Wellness programs such as Headspace and Airvet
  • Charitable matching program
Full Job Description
Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands - ATI, APEA, and NursingCE - offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data - including more than 12 million proctored assessments - that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

WHAT YOU'LL DO

As a Strategic Account Manager, you'll be responsible for maintaining and expanding relationships with strategically important large customers. Assigned to the highest-value clients, the Strategic Account Manager is tasked with building a deep understanding of the clients' business processes, goals, and strategies to align our offerings and drive mutual growth and success.

WHERE YOU'LL WORK

This position will work remote in the South territory preferably in Mississippi, Florida panhandle, or Louisiana regions.

HOW YOU'LL SPEND YOUR TIME

  • Serve as the lead point of contact for strategic account matters, build and maintain strong, long-lasting client relationships, develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Identify and understand the roles of the clients' stakeholders, identify champions, users, the technical team, and the economic buyers
  • Manage relationships with existing clients to ensure their retention, and customer loyalty - including annual account reviews and reporting
  • Manage and nurture the sales pipeline, ensure timely follow-ups, and progress tracking
  • Uncover clients' objectives and pain points, build strategic roadmaps to drive positive outcomes and solutions to meet client needs while providing exceptional customer collaboration and guidance
  • Develop account growth strategies, collaborate with category leadership, leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable
  • Prepare compelling sales strategies, messaging, and presentations. Negotiate and close deals, collect implementation details for client execution
  • Ensure timely and successful delivery of Ascends solutions according to customer needs and objectives, exceeding client expectations
  • Prepare and present regular reports on account opportunities, sales forecasts, tailwinds, and headwinds to management
  • Maintain CRM to include prospective client headcount or other category suitability
  • Stay up to date with, and share, industry trends, competitors, and market conditions to identify new business opportunities


WHAT YOU'LL NEED

  • Bachelor's degree required
  • 6+ years of relevant sales work experience
  • Prior track record of influencing stakeholders up to the executive level, with proven negotiation skills for securing advantageous agreements
  • Skilled in delivering tailored solutions to clients and managing multiple projects with precision
  • Proficient in written communication for creating sales documents (proposals, contracts)
  • Ability to build trust and proactively engage in upselling and cross selling
  • Strong analytical abilities for sales data interpretation and strategy formulation
  • Proven track record of delivering results in a quota-based sales environment with multi-year multimillion-dollar contracts
  • Nursing education industry knowledge, background in healthcare or higher education experience preferred
  • Proficient in CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office, especially Excel
  • Up to 50% travel


HIRING RANGE

The current full-time, annualized base pay hiring range for this role is $80,800.00-$115,500.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS
  • Health, dental, and vision insurance
  • Company paid life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other wellness programs such as Headspace and Airvet
  • Charitable matching program


Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

Ascend Learning is a leading provider of educational content, software and analytics solutions for healthcare and other vocational industries. The company's products and services are designed to help students and professionals improve their knowledge and skills, and to help employers improve their workforce performance. Ascend Learning's portfolio includes more than 1,000 digital and print-based products, including textbooks, online courses, simulation tools, and certification and licensure exam preparation materials. The company serves a wide range of customers, including colleges and universities, healthcare organizations, and government agencies. Ascend Learning was founded in 2010 and is headquartered in Woburn, Massachusetts.
Learn more about Ascend Learning
Size
1,500 employees
Industry
Education, Government & Non-Profit
Founded
2010
* Ladders Estimates

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