Strategic Account Manager

National Oak

$80K — $110K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Full-time availability in Lakeland office is essential.
  • Bachelor's degree from an accredited institution is required.
  • 7-10 years of experience in strategic sales/National Accounts is necessary.
  • Proven track record managing major accounts like MAC Tools, Snap-On, etc.
  • Solid background in Strategic Account Management is preferred.
  • Familiarity with the automotive tools and equipment industry is advantageous.
  • Strong analytical skills for category analysis are required.

Responsibilities

  • Lead business development efforts to identify growth opportunities in strategic accounts.
  • Build and maintain strategic relationships with decision-makers in national accounts.
  • Analyze customer and market data to uncover opportunities for growth.
  • Develop comprehensive growth plans to maximize revenue potential across accounts.
  • Work collaboratively with cross-functional teams to ensure growth initiatives are executed seamlessly.
  • Monitor performance and profitability of accounts, adjusting strategies as needed.
  • Engage regularly with customers to align growing needs with strategic plans.

Benefits

  • Collaborative work environment fostering cross-functional engagement.
  • Opportunity to lead strategic initiatives within a major industry.
  • Access to company resources for personal and professional growth.
  • Valuable experience working with high-profile national accounts.
Full Job Description
Description:

We are seeking an experienced Strategic Account Manager to grow and manage some of the largest national accounts in the automotive tools and equipment industry. This role is responsible for driving sales growth, expanding market share, strengthening customer relationships, and identifying new business opportunities across key accounts.

The ideal candidate has a proven track record managing major national customers, developing strategic sales plans, and delivering measurable revenue growth. If you understand the automotive aftermarket, know how to build executive-level relationships, and thrive on growing business, we want to hear from you.

Responsibilities:

  • Business Development & Growth Strategy: Lead efforts to identify and capitalize on new business opportunities within strategic accounts. Develop and execute strategic growth initiatives that align with ISN's long-term goals and client needs, driving double-digit growth in key markets.
  • Strategic Account Management: Build and maintain high-level, strategic relationships with key decision-makers. Understand customer objectives and work closely with internal teams to offer solutions that exceed customer expectations and drive market share.
  • Data-Driven Growth Insights: Analyze customer data and market trends to uncover growth opportunities. Leverage sales data and other analytics to build targeted strategies that enhance account performance, focusing on high-margin, fast-moving SKUs and business strategies.
  • Revenue Expansion: Develop and present comprehensive growth plans aimed at expanding account penetration and maximizing revenue potential. Implement strategies to improve profitability and capture untapped opportunities within key categories.
  • Collaborative Leadership: Partner cross-functionally with internal teams-including solutions, product, and operations, to ensure seamless execution of growth initiatives. Lead joint business planning processes that establish mutual performance goals, financial targets, and key milestones for 1 to 3-year strategic plans.
  • Account Profitability & Performance Management: Monitor and achieve revenue and profitability targets within strategic accounts. Regularly assess account performance, adjusting strategies and tactics to ensure the achievement of sales quotas and strategic objectives.
  • Customer-Centric Growth Alignment: Continuously engage with customers to clarify and validate their evolving needs. Adjust growth strategies to align with customer expectations, ensuring sustained value creation and high customer satisfaction.
  • Strategic Planning & Execution: Create and execute detailed strategic account plans that align with both customer goals and company growth objectives. Drive execution excellence, ensuring that growth initiatives are delivered on time and meet or exceed performance expectations.


Qualifications:

  • Must work full-time in our Lakeland office
  • Bachelor's degree from an accredited institution
  • Minimum 7-10 years of strategic sales/National Accounts experience in a sales environment
  • Deep experience with a combination of major accounts, (MAC Tools, Snap-On, AutoZone, O'Reilly, CarMax, Pep Boys, etc.)
  • Previous experience in Strategic Account Management
  • Understanding the tool & equipment industry a plus
  • Demonstrated category analysis skills.
  • Experience managing major national accounts at headquarter level.
  • Highly self-motivated
  • Travel is required, approximately 20% of the time.


#SJ

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