To be considered, applicants MUST HAVE NATIONAL FOODSERVICE SALES EXPERIENCE IN SPACES SUCH AS ARAMARK, FOODBUY, SODEXO OR NATIONAL DISTRIBUTION ACCOUNTS SUCH AS US FOODS, SYSCO, BUNZL, IMPERIAL DADE.

Job Overview

The Strategic Account Manager will be responsible for the sales of the company’s M&Q Foodservice products on a national basis in the Foodservice Management space as well as National Distribution accounts. The manager will be responsible for growing a portfolio of existing accounts as well as bringing new accounts into the portfolio.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

This position requires:

• The ability to develop and execute national market plans to achieve annual sales budget.
• Lead contract negotiations for multi-year agreements with assigned customers. Partner with foodservice direct and broker representatives to drive new business.
• Routinely interface with internal partners sure as Marketing, Manufacturing, Finance, & Customer Service; position will support other departments in order to ensure customer satisfaction to maximize growth opportunities.
• Ability to develop long-standing customer relationships throughout the value chain from end user through distribution.

Sales Management Responsibilities:

• Oversee the strategic account budget and territory for M&Q Foodservice.
• Focus on new business generation at key FSM's as well as our Corporate Distribution accounts.
• Grow existing business with our FSM's and Corporate Distribution accounts.
• Establish strategic partnerships focused on delivering long-term, sustainable growth.
• Develop Strategic Account Plans for Identified FSM’s & Corporate Distribution accounts.
• Generate a minimum of one new contract or product placement per year with a top FSM.
• Conduct regular business reviews with existing account base.
• Provide the necessary training, support & direction and support to the foodservice managers and brokers to enable them to drive sales and compliance.
• Ensure customers abide by terms and conditions of our agreements, including credit, payment terms, deductions, and inventory policies.
• Manage customer relationship at various levels of the customer organization such as buyers, marketing, and culinary.
• Understand the customer’s business needs, keeping them aware of new products or services and where appropriate, initiate the development of new products to meet the customer’s needs.
• Promote new products and sustainable items.
• Seek opportunities in new marketplaces or segments which are in line with the Company’s capabilities.
• Work closely with Marketing Department to develop Account Based Marketing campaigns which target specific market segments.
• Attend Foodservice industry trade shows.

Other Duties:

• Participate in annual sales budgeting process, participate in the development and implementation of sales and marketing plans for accounts in their market(s).
• Prepare sales presentations for customers.
• Initiate sample requests.
• Input and maintain pipeline data, customer interaction and other information into Sales Force.
• Responsible for ensuring that the organization is kept informed of customer and market conditions.
• Provide gain, loss and forecast into production in a timely manner.
• Support the sale of excess and obsolete inventory.
• Maintaining confidentiality of company trade secrets and customer information.

Qualifications

Education and Experience:

• BS/BA degree and 5-10 years Business Development/experience in the Packaging or Foodservice industry.
• The ideal candidate will have a working knowledge of manufacturing capabilities in plastic and strong relationships within the national chain space.
• Excellent communication and presentation skills; demonstrates attention to detail.

Skills:

• ***Must have relationships with Food Service Management customers in the disposables/non-foods space.***
• Strong analytical skills with the ability to analyze, target, and close opportunities. General understanding of foodservice distribution and disposables markets.
• A pulse on the market understanding the competition, market pricing and changing customer dynamics.
• Excellent customer service skills and the desire to negotiate win/win situations.
• Ability to work independently and collaboratively as well as a team to achieve goals.
• Ability to self-manage remotely including strong planning and time management skills.
• Strong quantitative, analytical, and logical approach to managing data; proficiency in Microsoft Excel.
• Ability to respond to inquiries and complaints from customers in both oral and written form.
• Must possess the skills necessary to question, discuss, listen, and present the company’s products to current and potential customers.
• Excellent relationship-building skills.
• Reasoning abilities to define problems, collect data, establish facts, and draw valid conclusions to present to the Company for resolution.
• Proficient computer skills, with strong proficiency in MS Office Suite for customer correspondence and internal communications, as well as sales analysis.

Work Environment:

• The position requires 50% - 75% travel by car and airplane.
• Overnight travel is required.
• Sales are in a business-to-business setting, which may require time spent in a manufacturing environment.
• Must adhere to all safety requirements when on-site/in the plant, as well as the safety regulations of all customer facilities when on-site.