NICE Ltd.

Strategic Account Executive - Travel, Retail and Hospitality

NICE Ltd.$100K — $150K *
US-AnywhereRemote in United States
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in software sales targeting sophisticated accounts.
  • 1-2 years experience selling AI software solutions.
  • Strong knowledge of AI technology and its applications.
  • Superior client management skills for building trust and resolving escalations.
  • Collaborative sales approach with internal and external groups.
  • Exceptional communication and presentation skills for engaging C-level executives.
  • Self-sufficient with a preference for autonomy in managing sales processes.

Responsibilities

  • Achieve annual sales quotas and negotiate enterprise agreements.
  • Lead all sales activities to meet business goals.
  • Ensure sales solutions leverage NiCE CXone Mpower's strengths for successful implementation.
  • Establish and maintain new strategic customer relationships while analyzing business opportunities.
  • Develop high-level relationships with C-suite executives.
  • Initiate and support purchasing agreements between NiCE and clients.

Benefits

  • Join a rapidly growing, global company known for market disruption.
  • Work in a fast-paced, collaborative, and creative environment.
  • Endless internal career opportunities across various roles and locations.
  • Opportunity to learn and grow within a market-leading organization.
Full Job Description
So, what's the role all about?

The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions. This position is required to increase revenue streams within Retail, Travel, and Hospitality contact centers.

How will you make an impact?
  • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer's business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with 'C'levels.
  • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?
  • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • Minimum of 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology & its applications
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:
  • Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisite ID: 10765

Reporting into: RVP of Sales
Role Type: Individual Contributor

About NICE Ltd.

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index. Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees. NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
Learn more about NICE Ltd.
Size
7,102 employees
Market Cap
$12.3 billion
Industry
Net Income
$196.6 million
Founded
2000
5 Year Trend
+13.6%
Revenue
$1.6 billion
NASDAQ

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